My Device by HMD

HMD Global

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About this app

The official app for Nokia and HMD smartphones running Android. It’s got lots of useful stuff to help you get the best out of your phone: get personal customer support, read your phone’s user guide, and diagnose device issues.

What’s more, you can discover the latest product news and offers, check your device warranty status, and manage your insurance, all with just a few taps. Handy, right?

My Device app for Nokia and HMD smartphones and tablets enables users to:

- View battery health, storage space, device temperature, and more 
- Access 24-hour customer support 
- Get the latest news on Nokia phones and HMD products 
- Receive exclusive offers and deals from our partners
- Explore personalized content

Ratings and reviews

I use Nokia G21 and been having issues with it from day 1. After the original version stopped working, no subsequent update of this My Device app has worked on my phone. And from the reviews I see here, the app is indeed very useless including the update I wasted my data and time downloading today. Yet the HMD guys appear unconcerned. Any wonder why Nokia phones almost went into extinction? I understand now why they are going back into reintroducing ancient phones having failed on smartphones.

I liked the my device and the support and 'community' before, but this update is garbage. Not professional (poor grammar & spelling, dead links), & seems like much lower quality than the last time I updated or even from the original version that was included 2 years ago! Support chat still okay.

Worse than useless. App recommendations are a joke. "Device health" can't actually tell you anything about the device. My battery is apparently in "good health" despite swelling up to 3 times it's original size, and holding less than 5 minutes worth of charge.

What's new

The latest version of the My Device app includes bug fixes and performance improvements.