Unifi Mobile
3.2star
1.52K reviews
100K+
Downloads
Rated for 3+
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Ratings and reviews
3.2
1.51K reviews
job applicant
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12 April 2024
I don't usually give rating. But honestly, this is worst app I've come across. It has very bad user experience, why the website and mobile isn't sync? Can't even create an Unifi ID, wasted 30 minutes on this issue. The website keep signing out and mobile can't locate the ID, please fix the issue. Kindly consider sending the unifi e-statement through every registered email instead of asking user downloading these app.
45 people found this review helpful
Telekom Malaysia Berhad
13 April 2024
Hi job applicant, we apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via https://www.facebook.com/weareunifi and we will be happy to help you further.-Yatt
San
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19 April 2024
I will reduce rating to 1, since reply from TM kinda stupid. Bad things first, the app sync data is very slow. You have to wait more than 1 minute after your current plan expired before you can purchase a new plan. Then after purchase the new plan, you have to wait more than one minute before the plan are being applied. Why not just have options to just auto renew plan after expired. Good thing is that you can have more than one phone number on one app. Very useful to top up for children phone.
31 people found this review helpful
Telekom Malaysia Berhad
19 April 2024
Hi San,
We are sorry for the inconvenience caused. Kindly clear your App Data & Cache by going to your smartphone settings before you try again. Follow the link below for more info about new app features. Thank You-hasbul
https://unifi.com.my/sites/default/files/html/List-FAQ/Postpaid/FAQ-on-Launch-of-New-Unifi-Mobile-App.pdf
Nageswaran Krishnan
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22 January 2024
The apps keeps prompt to sign up despite I've done so. And the app works really slow. Can't even login via website. Sending OTP like ages. Gosh, really irritating with the overall performance. Can't you guys make the apps really stable to users, and please test it out properly before release it to all users or at least allow users to switch to old apps as an option.
250 people found this review helpful
What's new
We have added new features and fix some bugs to make your experience seamless.
