3.4
141K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Say hello to the all new MyUnifi app, your one-stop app to manage everything Unifi, anytime, anywhere!
Built for convenience and flexibility, MyUnifi puts full control of your Unifi services right in your hands.

With MyUnifi app, you can:
- View and manage all your accounts in one place — Fibre Broadband, Mobile Postpaid & Prepaid, Unifi Air, Unifi TV, Smart Home, and Smart Device subscriptions
- View and pay your bills with ease
- Track your usage and reload quota in real time
- Enjoy exclusive digital deals
- Stay updated with important account notifications and the latest offerings
- Get quick help via social media, Unifi Community, or live chat whenever you need it

We’re constantly rolling out new features to make your Unifi experience even better, so keep your app updated and stay tuned for what’s next!

Best of all? MyUnifi is accessible to both consumer and business customers!
Updated on
Jan 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
139K reviews
Black Scorpion Entertainment (BSE)
February 3, 2026
Terrible App. It keep us logged out the need to fill up all details again everytime. Then gotta link up again the account. sometimes saying account doesn't exist. This is very inefficient app. our phone number is linked. so when we logged in cia phone number or mail, all the account linked should be visible. This disrupt payment. This is ongoing issue since long time and please resolve. if not just discontinue this app. Worst app. I dont even want to give 1 star rating.
19 people found this review helpful
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Telekom Malaysia Berhad
February 6, 2026
Myunifi app will auto-log out after the update. Any linked accounts will need to be re-linked to ensure account security. If you need further assistance, don't hesitate to get in touch with our care crew (https://unifi.com.my/support/contact-us). Thank you. - Zul
Tengku Zulhilmie T. Aziz
February 1, 2026
I have linked my account and my family account on the old app over digital ID. And now with new app, I need to set up again everything. The system does not even detect my own account automatically. Worst part, I added my family account, it said added, but nothing shown. Even tried re-sign in out too. Update: family account shown now after few hours, should at least inform us if it will take some time to reflect
28 people found this review helpful
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Telekom Malaysia Berhad
February 4, 2026
Any linked accounts will need to be re-linked to ensure account security. If you need help, please contact our care crew (https://unifi.com.my/support/contact-us). - Zul.
P W
February 5, 2026
This app unlinked my mum's account from my account since 6 months ago and did not tell me. Then when I tried to link it back again, it keeps saying it is already linked but it does not appear in my account. Your software developers are all interns? I alone can make a better app than this, scaled up and all, in under a week. Software graduates these days have no skills. Spent too much time vibe coding??? Apparently this occurs exactly the same way on the website.
2 people found this review helpful
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Telekom Malaysia Berhad
February 9, 2026
Thank you for your review. Any linked accounts will need to be re-linked to ensure account security. If you need further assistance, don't hesitate to get in touch with our care crew (https://unifi.com.my/support/contact-us). Thank you. - Zul

What’s new

Small fixes, smoother experience!
We fixed some bugs and made improvements to enhance your experience.