
Arif Ilyas
As mention by many other users, this apps is full of bugs. 1) It asking you to re-login multiple times just to navigate to view your account. 2) It crashes when you try to open the previous account transactions. 3) The page refresh when you open another apps. How can you key in the OTP sent through your email without using another devices? Development teams, kindly check every features before finalizing each version. You can hire intern just to documenting this kind of stuff periodically.
102 people found this review helpful
Telekom Malaysia Berhad
December 1, 2022
Hi Arif,
We are sorry for the inconvenience. Kindly clear your app Data & Cache by going to your smartphone settings before you try again, reach us along with screenshot of error via Live Chat, Facebook(weareunifi) or Twitter(helpmeunifi) if issue still persists. Thank You-hasbul

Amirul Amran
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sumpah lah apps ni mmg tak guna! when i open it, automatically close by itself. if it does not close, it will ask to re-login for sooooooo many times. this is what happen when there is monopoly and no other competition. useless apps!!! Edit-this apps is soo stupid. can't even pay my bill with it. next month my contract expired, you will lose 1 customer.
2 people found this review helpful
Telekom Malaysia Berhad
January 17, 2023
Hi Amirul Amran, we are sorry for the inconvenience. Kindly clear your app data and cache by going to your phone settings before you can try again or you can share more information with us at https://www.facebook.com/weareunifi if issue still persists. We will be happy to assist you further Thank you -Yatt

Choy Yin Kong
The apps so far so good. The company should seriously look into the unifi mobile coverage of all the rural areas,local tourist spot and main highway road. After few years using unifi mobile, in my opinion it required serious attention on the coverage.
Telekom Malaysia Berhad
January 13, 2023
Hello Choy Yin Kong,
Thanks for the stars! 😍😍😍. As for your concern, we are already on the move to provide better coverage throughout the nation and hopefully we can serve you better as soon as possible. -Helmi