Raymond Yeow Wai Ho
- Flag inappropriate
- Show review history
Since switching to the new MyUbat app, I am unable to login using my correct password. Tried asking for pin number to be sent to email address to reset password but never receive. Tried seeking assistance via 'Meja Bantuan' but received no response. I have also tried to uninstall and reinstall but to no avail. I don't know how to continue with my medication supply! It's most frustrating. I gave a rating of 1 earlier. Received notification to update the app again to version 2.0.5. and it works!
26 people found this review helpful
Government of Malaysia
March 16, 2023
Please update to version 2.0.5 and try again. We are sorry for the inconvenience caused.
VINCENT SOH
New version is fix all the bugs. Thank you Developer for the effort. However, the notification never pop out to notify us if there is a bekalan ubat sent out by facility. I missed the posman arrival. Previous version doesn't have this issue. Previously, I always could receive the notification when the bekalan is sent out, and I always can standby the postal fee for posman. Hope developer can improve on this (notification of bekalan sent out). Thx.
22 people found this review helpful
Government of Malaysia
March 30, 2023
Dear user, Android 13 handles notification differently compared to the previous version of Android. Please try to uninstall the app and then reinstall back. Make sure you allow all the permission request including notification permission.
Alex YJ
Very bad app, when open it pops up error Ralat. not able to proceed. KKM staff ask us to help parents to do it via myubat app for meds postage. now giving us more trouble. just KKM staff dont want to do more work so pushing people to do it ourselves. if whatever also we do it ourselves. where is the service given?