Mea Culpa
- Flag inappropriate
- Show review history
Sky Go is terrible. Constant buffering when casting (every 10 seconds or so). Impossible to watch live sports, which is the only reason we (try to) watch. Yes, am using the latest version of the app, and have tried on multiple devices over time (currently on new S24, and also tried on S21 and direct from PC today) and a high speed fibre connection. Sky Go has always had this issue, and continues to do so even after all these years. Behind the times, and absolutely painful.
Sky Network Television Limited
27 May 2024
Hi, Mea, we apologise for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://help.sky.co.nz/s/sky-go-contact-support? We'll get you up and running.
OceanDiscovery
Unfortunately for Sky, there are multiple media apps available for big name entertainment companies that show how casting should work; the SkyGo app is not one of them. A shockingly bad casting experience that is made worse by the fact there is no native app for Google TV. The whole app platform needs to be developed from scratch. App for the TV, simple sign in from the device like mainstream platforms do; and casting that actually works. Why is the only content on the app available live..
9 people found this review helpful
Sky Network Television Limited
24 March 2024
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at https://help.sky.co.nz/s/sky-go-contact-support.
Daniel Moros
- Flag inappropriate
- Show review history
App is fine unless you want to chrome cast. Freezes every 2 seconds constantly. Ignore their replies to your review, my app is updated, reinstalled multiple times and my tv is brand new. Update 5months later - wow you would think it would get better, but now i cant even watch it full screen on my phone with it constantly stuttering! FIX YOUR APP. Literally none of your trouble shooting tips do anything.
22 people found this review helpful
Sky Network Television Limited
4 September 2023
Hi Daniel, we are sorry to hear you're having trouble with the Sky Go app. Can you please try the app on a different device to see if you experience the same issue? If you still have issues, please email us at help@sky.co.nz?