Greg Bodnar
The workouts seem reasonable, but the app itself is quite disappointing. The loading time is unreasonably long, which I think has to do with video content being loaded at startup. Notifications for upcoming workout often come through as a flood of 10-20 at once. And workouts are often shown as incomplete because of one or more of the exercises not properly capturing completion. None of these are show-stoppers, but they definitely don't encourage use. I would also suggest a UI improvement. Would it be possible to see the workout summary without cancelling the rest timer?
6 people found this review helpful
Kyan Ballantyne
Switching completely to digital access is so stupid and it actually hurts my brain to try and think about why, this gym is close to my house so it's convenient but no I won't even be able to get in from the 22nd of May. It would be fine if key tags were still gonna work but now that no app means no access it has caused problems for a lot of people who's phone does not support NFC including myself, and I suspect this gym to lose a lot of its members.
27 people found this review helpful
Fitness Lifestyle Group
13 May 2024
Hi Kyan - Sorry to hear that you are not enjoying our app so far. Members whose phones do not support digital access will need to visit the club to pick up an alternate option. Staffed hours can be found via the app explore/clubs pages or at our website https://www.jetts.co.nz/clubs/
Rae Padd
The tag access has been removed, yet the app access function is not available. The concept of going digital is great, but planning and execution are poor. There is no consideration of making sure the app is functional before transitioning, or whether people can make time to get a tag outside of their normal workout time. Most people coming into the gym today had to ask members inside to let them in. I emailed earlier from the app, requesting help to fix the access function, but still no reply.
4 people found this review helpful