irohn
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Their "Shipping Guarantee" coupon is a complete fraud. If the seller doesn't actually ship your order, you will get your refund, but forget about getting a coupon which they love to promote and brag about. And if you contact support about it, they will stall the hell out of you asking for useless stuff, and in the end just spit in your face and say it doesn't apply. The only coupon you can get is the "On-time Guarantee" and even then many times you have to contact support to actually get it.
9 people found this review helpful
Catie Browning
Used to be great, has gone downhill the past couple of months. For example, they combine orders to save on shipping (I'm fine with this) but if a seller neglects to include an item, you cannot get a refund because the combined package shows as "delivered". I have started recording myself opening combined parcels but they won't view the URL because it's "delivered". Items aren't cheap if they aren't sent.
56 people found this review helpful
Aaron Laye
I'm rather surprised how often I get items in good quality considering the price. When you dig into the ecosystem of the app like the daily coins, it's very easy to save money! Just beware not everything you get will be to expectation -- so don't go buying home electronics or something like that. I've had the most success with toys, trinkets to help with organizing, and bedding.
556 people found this review helpful