The official application of JSC "Russian Railways" for the purchase of train tickets for long-distance trains and suburban trains with no extra charge. “Russian Railways Passengers: train tickets” will help you not only choose a route and buy a train ticket without additional fees, but also get on the train without printing a ticket, get useful information about the available services at train stations, find out if the train you are going to be late meet, etc. At the moment, the possibility of buying tickets for commuter trains is valid for 18 regions, in the near future it is planned to launch this functionality for all commuter trains.
Updated on
21 May 2024
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Frustrating experience. I didn't find an option to buy two tickets simultaneously. Have to book one ticket, then go back to search, then buy another ticket (hoping noone bought the sit next to the first one). Also I had passengers saved in my RZhD account on the website. Somehow although I logged on to my account in this app, my saved passengers didn't showup. I had to save their passport details once again. So frustrating... I'm not even talking on how difficult it is to log in to РЖД website..
15 people found this review helpful
ОАО "РЖД"
19 June 2023
For suburban destinations, you can issue only one ticket per order. Up to four tickets can be issued in one order for long-distance routes. Unfortunately, this is a limitation of the service. Work on the convenience of the application is underway.
Pavel Kozlov
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24 May 2024
Doesn't work. When I start the app, it asks to accept license agreement before proceed, but it just never loads like it doesn't have Internet connection.
ОАО "РЖД"
24 May 2024
Рекомендуем обратиться по адресу ticket@rzd.ru по проблеме принятия лицензионного соглашения и восстановления доступа к аккаунту.
Fauzi A
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16 April 2024
I can't input my international passport number because it contains 2 alphabets and 7 digits. The input field only allows 9 digits, they don't accept letters. I can't proceed!
2 people found this review helpful
ОАО "РЖД"
17 April 2024
Please describe the situation in more detail to us at mobileapps@rzd.ru, providing your login and attaching screenshots of the actions performed (or a screencast), until the error appeared. We will conduct a more detailed analysis of the problem that has arisen.
What's new
• Добавлена возможность указания вида животного и его клички/описания при оформлении перевозочного документа на провоз живности в поездах дальнего следования; • Для удобства при добавлении или редактировании данных о пассажире добавлен подсказчик по наиболее распространенным ФИО; • При оформлении сопровождающего инвалидов в дальнем следовании (в том числе, в купе для инвалидов) отключена проверка совершеннолетия сопровождающего; • Внесен ряд незначительных, но важных исправлений.