![](https://play-lh.googleusercontent.com/a/ACg8ocKB7MtYe8JW2hv20eWWrq-UlcHA0rO1A1Rsw8NDrX528JCHEg=s32-mo)
Kevin L
Keep getting notice to update my version. But there's no option to do so in the app. And the Play Store doesn't have an option to update. Yay! Constant error messages that you've given me no solution for!! My ADHD brains loves wrestling with this issue everyday I login. Thanks!
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUezxkOShObtCGugb_tB8EN386TNAOAnXgtZht8uggRU9Jx1Vw=s32)
Emily Sanders
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Useless when reinstalling. I had to remove and reinstall it on my cell phone, but though it found my backup file it insists I'm using a new phone and requires me to "scan a QR code" from my "old phone" to receive access. It's the same phone, there is nothing to scan! It doesn't provide the option for the same phone! Nor can I access my workplace's IT support as Duo disabled that option! I'm unable to get into my work email to access time-sensitive material nor contact IT!
49 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVbo2VILvUVkK079SjqF4a7KQzRfrtzy0JHasCBU5AVnWJdVmNs=s32)
Anudeep N
Good app, the one tap login feature should be added back so users can choose whether they want to use one tap or a 3 digit generated pin. Also, a suggestion I have for the developers is to make this app available on PCs so people can use their PC also as a verification option along with their smartphones.
3 people found this review helpful