Now Support

ServiceNow

O aplikaciji

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.

With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID

Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​

Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html​

EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310​


© 2023 ServiceNow, Inc. All Rights Reserved. ​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.​

Šta ima novo

Fixed
• ‘Cost’ field on the ‘Log Incidental Input form’ screen has discrepancies with iOS
• The Activity Stream crashes if a comment contains a malformed image tag
• Enhanced Dynamic Choice Picker control for single and multi-select in Virtual Agent

Detailed release notes can be found on the ServiceNow product documentation website.