Mr Greeple
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One of the best banking app out there excellent...very smooth in transaction deposit and withdrawal as well as sending is exceptional...the user interface is well thought of looks nice...👍 Just a request let's have a fingerprint option along with pin, when opening the app not just after opening the app.
1 person found this review helpful
Lydia Ngugi
I changed my handset,went to the bank and filled a deactivation form for old phone to date,I still cannot transact via this useless app,your customer service seem not to even understand the problem,I wrote to you,and no solution was offered. This is the worst experience ever,am literally frustrated,what is Soo hard put your systems in order. You aren't helpful at all.
2 people found this review helpful
Diamond Trust Bank
March 1, 2024
We regret the difficulties you experienced Lydia. Please contact us via contactcentre@dtbafrica.com with your account details so that we can escalate this issue for resolution.