Les Davis
App works fine, no complaints per se. Would be nice to be able to delete uploaded scans and photos, for mistakes. I fat fingered and uploaded a really goofy selfie, which is now immortalized in perpetuity. Not the biggest deal, but deleting would be useful. Maybe it could be a "mark for deletion" that would finalize in 1-2 days. My phone's camera arrangement (Pixel 7 Pro) makes it tougher to get scans. But, most phones probably have all cameras clustered in the corner.
1 person found this review helpful
Kevin Andrew
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App works fine for me but they need to make it such that the app and data can be placed on a phone's "external storage" SD card. Otherwise, your phone's internal memory storage, which is often very limited because it already contains the operating system and other things, will fill up quickly. Now, after a few scans, I have to go into the phone's Settings to clear the app's cache and data, which then causes me to have to login again and stuff next time I use the app. 11/5/21 Now app won't load
3 people found this review helpful
GET GRIN Inc.
November 8, 2021
Hi Kevin - We are really sorry for the trouble and appreciate you bringing this issue to our attention. We would love to hear more on your recent issue to have our technical team provide solutions. Please send us an email to support@get-grin.com to further investigate and get the app working for you.
Alan Heuertz
Scans regularly fail to send. I learned that i have to keep the app open until it is fully sent (it won't continue to upload in the background if I switch apps or the screen turns off), but even then my doctor has had to request I resend them after the app says they were sent because "the scan did not send properly" according to him.
4 people found this review helpful
GET GRIN Inc.
April 27, 2021
Hi Alan! We sincerely apologize for the troubles you've had with the app. If you're open to it, our Support Team is eager to chat with you to learn more about the issue to further investigate and provide solutions to the issue you mentioned. We're standing by at support@get-grin.com. We hope to hear from you to get you grinning again.