A Google user
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Based on the latest version, I can no longer access my account. I can login, but it takes me to a screen that says it will complete in 1-3 mins, however it fails every time. Great. App is completely broken. UPDATE: I managed to log in via the web instead to update my account and that worked to get past that step and then the mobile app worked after that. Pretty bad bug in the mobile app though. All it had to do was call the web API and it would have worked fine.
57 people found this review helpful
Renasant Bank
December 8, 2023
Thank you for your feedback. We are doing our best to assist all of our customers. If you still need assistance, please call our Customer Experience Center at (877) 367-5371. Our Customer Experience Center hours are Monday through Friday, 7 AM to 7 PM CT and Saturday, 8 AM to 2 PM CT.
A Google user
App is aweful, look at any other bank app and see how user friendly they are compared to yours(Renesant). l would love it if there was a quick access feature so I can see my balance in seconds instead of logging in everytime. The app itself is in outdated and in dire need of an overhaul, and offers little by way of features, functions and options, like mobile deposites, credit scores, and an option to download statements(for free)-just to name a few. We are busy people, and yall close early!
37 people found this review helpful
Angela Davis
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Update!!!! For the last few weeks the app has been glitching and i can't open it without uninstalling and reinstalling and having to go through set up all over again! it works for about a week then glitches again 1st review Love it, makes things so much easier. EVERYTHING works perfectly on my Samsung Galaxy Great for transfers, Deposits, paying bills, and viewing my account activity. Don't know WHAT I would do without this app.
1 person found this review helpful