johan van der merwe
As some other customers pointed out , this app is absolutely useless. The only thing it tells you is that the delivery will be done before 18h00. That is off no value to anybody. The purpose of a tracking app is to give you an indication of when a package will be delivered during the day. I am baffled that anybody could spend money on something this useless. They could just send you an email stating a package will be delivered on a certain day.
6 people found this review helpful
Karl
There's absolutely no difference between using the App and just using the website, the app has the same deficiencies as the website: it doesn't provide real time information so I have no idea when the driver is coming. Very disappointing
4 people found this review helpful
Ed and Clare Clements
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Updates on delivery of my package are not good compared to evri or Amazon tracking. No easy chat function for dealing with a representative if you need it...( Like now when the package I've been waiting for all day has not arrived in the allotted time). So as a user who is waiting for a parcel to be delivered, communication needs to be vastly improved to match competitors. Not that impressed as a first time user. (Update) Delivery was 86 miles away at start. Now 350 away!?!?!?!