Carlcare

Transsion Holdings

Contains ads

About this app

Carlcare,a professional after-sales service brand,has 2000+ service centers in over 58 countries.With this APP, knowing more about your device, finding solutions to problem you encounter,getting all-around after-sales servcie，all of these will become more convenient and faster!

1.Online Self-service: Carlcare provide diversified self-service ,you can check spare parts price,warranty,repair status and nearest service center,for better repair expierence, you can apply for fast repair and reservation service.
2.Manual Service: Any problem can be solved by one-to-one communicating with official technical expert!
3.Official Protection: To activate extra protection for your device, we will give away official protection services such as Extended Warranty Card/Broken Screen Card, which is looking forward to your attention!

Ratings and reviews

Don't purchase infenix/Tecno products. I'm using infenix GT10 pro, as the device is good, purchased TECNO POVA 7 PRO 3 months ago. yesterday I received a software update. after restart the device it locked me out and asking me to raise unlock request in Carl care. I'm in international travel and facing hard time to get it unlocked. and the app shows, request will be resolved in 7 working days. I'm worried about my second device as well now

no reply. my phone has been lovked since past 3 days. i submitted an appeal. no one is getting back to me. AI chatbot is bad, says connecting to human never connects and says server lost after some time.

Either App is fake or their representatives on outlet telling lie to their customer. I also send mail to carlcare incident happened to me. Stills I'm waiting for their response. wasted my precious time.

What’s new

1. Optimize APP security and ensure user data security
2. Fixed bugs, more stable and smooth