
Adnan Aziz
The app is useful and overall works smoothly, but there is an important security concern that needs attention. While logging in, the PIN appears in visible digits, which is not safe for users. Please update the app so the PIN remains hidden or masked during entry, just like other secure applications. Looking forward to this improvement. Thanks!

Azi S7
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I made a booking today at 6:25 PM for home sample collection, and this is what happened: We called the rider, and he said he was busy and would be there around 9 PM. Then the rider was changed, the booking was rescheduled, the rider was changed again, and then it was canceled. What kind of negligent service is this? I'm giving one star because even the customer service on WhatsApp today was super slow in replying. They seemed to try to entertain multiple customers at the same time.
3 people found this review helpful
Chughtai lab Pvt LTD
November 3, 2025
Thank you for your feedback. We regret the inconvenience, Please share your contact number or reach us at 03111456789 so we can assist you further.

Atif Jawed Malik
Simply Excellent. Extremely professional staff specially Mr. Faizan. Awesome customer service. Prompt report viewing facility in app. On time arrival of home sampling. Super hygienic. Highly skilled doctors. Highly recommended. Keep it up 👍
2 people found this review helpful