A Google user
It was ok until the video part. There's something wrong in the app and I couldn't get it to take the video properly. It kept thinking that I switched from landscape to portrait but I didnt. This happened constantly so the video is only a few seconds long and didnt capture what it should have . It was not my phone because I checked to make sure auto rotate was off ( and I did not rotate the screen - kept it on landscape mode). Also, pictures cant show all the damage. Eyes and touch are need.
18 people found this review helpful
A Google user
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Photo estimator came with no prior warning or explanation in the app that photos must be taken live. It was difficult to capture my VIN and I had to try under different lighting conditions. Also, my estimate came back very quickly, but without very obvious damage estimated (in my case, a side light that left a gaping hole in the frame), and some non-obvious, but standard work which was not estimated (computer reset of the car). This was relatively quick and convenient to use, but incomplete.
21 people found this review helpful
A Google user
Awkward to use and restrictive. Wouldn't allow me to scan the VIN the first few times I tried, but finally worked. Doesn't allow any photos to be submitted that aren't taken by the app itself. Camera function kept presenting instructions upside-down. I had better pictures of the damage in the situation where it occurred, but can't submit them in the app. Adequately did the job, but could be better.
17 people found this review helpful