Seth King
This app, which was already horrible on launch, has steadily gotten buggier, sluggish and increasingly more frustrating. Using this app is legitimately a form of torture. The most basic interactions crash the app, and that is if you can even log in to begin with as you will most likely be stuck on the splash screen. The UX/UI makes no sense. Menu items and functionality are placed with no hierarchy. If you have ever used MTN Ghana's website, you already know what you're in for. Good luck.
76 people found this review helpful
Thanks for your feedback. We do apologize for the poor experience. Kindly chat with us via WhatsApp on 0554300000 or share an email via mymtn.gh@mtn.com to enable us to address any difficulty you are facing. *Edwina
Roland Kuame
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Very disappointing app. Can't function even on a high-speed network, always giving unnecessary excuses and lagging behind. Despite the fact that it gives an additional 50% bonus on every data purchased, it feels annoying when it can not deliver what's expected. I downloaded it twice and uninstalled it twice. Apparently,the app developers are doing nothing to fix the issues. I don't need it anymore.
42 people found this review helpful
We do apologize for the experience with the App. We are committed to improving the app to enhance customer satisfaction. Kindly go to More on the app and select Logout, then Login and try accessing the app again. Do ensure to update the App regularly as well. Please reach us via mymtn.gh@mtn.com if the issue persists. *Edwina
Ethel Adade
I love MTN network but this app is the most useless app I have ever downloaded. I keep getting notifications about data offers that I can't even buy because anytime I try to buy the data it says we couldn't complete your purchase due to a technical error so try again later. I have install and uninstall like six times already but still the same issue, am deleting it and never going to install it again. I can't believe I have been wasting my data to install it again and again so many times š
2 people found this review helpful
We appreciate the insightful feedback, Ethel. We are sorry to hear about your unpleasant experience. Can you kindly provide us with your contact details via mymtn.gh@mtn.com to enable us engage you further? We look forward to hearing from you again. Thank you. *Farida