Good but more room for improvement If I'm buying one item and the cost of shipping is ¢59.00, why should 2 and 3 of the same item cost ¢118.00 and ¢177.00? Since it's the same item, can't it be shipped together? I don't think you're being fair to us. Oh! And the phone numbers do not work.
POOR SERVICE ; I ordered for a simple charger to be delivered to my workplace, only to be called after one week, being lied to that they tried contacting me n my phone was off. On telling th fella my phone is never off, he trys to tell me, tht I cut their call off. Asked him if I could produce my call record from Safcom to verify his allegations... He becomes tongue tied.... I just hated that type of service....
I'm greatly disappointed I ordered a phone and the specs were not as indicated, I returned the phone and was brought back to me just as I sent it telling me stories. Jumia..!!! I call and they're not even picking up. My order no# is 300173242
Dissapointing I actually thought prices of goods were exact what is to be payed on order only to find extra costs for shipping. Am really disappointed with this
Annoying Email issues, I must log in to buy anything and when I put my email they keep telling me it's not registered with jumia, it's disappointing, how else do I register it with jumia if not by logging in??? ... Pls I need help here
We need an option to stop the push notifications...Give us an ideal feature to customize the app the way we want...The app looks modern but there is still no notifications ever about coupons or sales...These are important for customers..i opened an account for the first time and not even one coupon was emailed or given to me for a first timer....A truely disapointing experience...Nigeria we have to improve...These discounts are important to sell more.A truly excellent marketing idea..People expect this sale
In the new version 3.6 we've improved Jumia shopping experience including:
- New layout for Jumia Recommended products: Jumia First and Jumia Local
- Improved user experience and easier app workflow
- Bug fixing
We are looking forward for your feedback!
Your problems and ideas related with app can be reported to email@example.com
Happy Shopping !
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