Unreliable My order was cancelled yet they didn't even try to contact me, and this was done after I complained about it being delayed. How do you even justify cancelling half an order. If I could I would given you less than one star.
It's big and convenient for shopping experience It's a nice app. But please respond to complaints faster. Also am a tool shopper, I find it difficult finding my tools; like drill, work kits, tool box and all that...
I have problems while ordering! I sent an email and no one called me and tried to reach your telephone number 19586 and it is only an IVR system i couldn't find any one to help! Very bad experience on my 1st trial , iam still in the purchase phase ,and i wonder your response time for the refund or any other inquiries! !!
Love it I mean for my first order didnt get but i chose pay on delivery so no loss but i found out that my number wasnt right and my order has been canceled but i orderd something else changed my number and i got great service they even called me to confirm my order ...THANK U JUMIA TEAM/DEVELOPERS .
Best online shopping arena I love jumia best. It makes you feel at home while shopping. However my account freezes these days when I attempt to order for saved purchases. Please help solve this.
Best online shopping app ever This app is the best. But somehow my account is always logged out and sometimes when I try logging in it doesn't recognize my email. Fix that please
*** Version 3.5.1 has a major fix for a bug on registration via checkout. ***
In the new version 3.5 we've improved Jumia shopping experience including:
- improved user experience and easier app workflow
- improved performance and app speed
- bug fixing
We are looking forward for your feedback!
Your problems and ideas related with app can be reported to firstname.lastname@example.org
Happy Shopping !
A fascinating shopping experience designed for time and money savvy people.