JUMIA Online Shopping

JUMIA

Contains ads

About this app

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!

Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa

Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.

Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.

Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫

With the Jumia Shopping APP, you get:

- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account

Support you can rely on:
Operating in 9 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.

We aim to provide the best customer experience; please share your feedback to help us achieve that goal.

Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Uganda : https://www.jumia.ug/contact/

Ratings and reviews

Jumia is truly an all-in-one shop. From daily groceries to high-end electronics, the variety is unmatched. No wam! The real-time tracking has improved significantly, giving much better visibility into where your package is once it leaves the warehouse. Love it! I would give you 5 stars if a feature that I've been wanting is added to the app, web platforms. Sent a mail to you, kindly check it out.

Very helpful, can find a lot of items. But sometimes website order page glitches and you pay multiple times/make duplicate orders by accident... Be careful not to retry an order if it doesn't seem to go through or you receive an error. Just wait until the next day or call customer service, because it may have gone through, as it did in my case!

I'd have given 5 stars but, there's no wish list + customer care contact isnt enough (phone lines, emails, social networks etc) or up to date, dealers dont put in concise details that depicts explicitly, customer follow-up is done only when an order is placed (too bad) and lastly, 90% of the time when you follow an Ad from facebook you get "Product Not Found" (it hurts alot). When these are worked on I'll rate 5star. Other than that, Jumia is great.

What’s new

Hello Jumia Fans!

We've been working on additional fixes so that you can have a good experience with our app.

If you like these changes, please let us know by rating and reviewing us in the Google Play Store!