JUMIA Online Shopping

JUMIA

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About this app

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!

Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa

Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.

Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.

Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫

With the Jumia Shopping APP, you get:

- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account

Support you can rely on:
Operating in 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.

We aim to provide the best customer experience; please share your feedback to help us achieve that goal.

Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Uganda : https://www.jumia.ug/contact/
South Africa : https://www.jumia.co.za/contact/

Ratings and reviews

The app improves and is consumer friendly. The return and refund system is also not complicated. Like others says, it makes sellers hesitant to sell bad or different goods apart from the one they displayed. It's all good, for now. I still don't like the new delivery system, paying for different fee for the same product multiple times doesn't make sense.

Great app for shopping. I use it all the time to shop and everything I get is always legit and amazing. I have no regrets so far. I love their black Friday offers and the offers that are available everyday. Helps you save money. Though I'd say that stuff on Jumia are quite expensive compared to what's outside there. But all in all, it's always fast delivery with them, quality products and unique finds.

It's an easy to use app with just one challenge. When you have ordered and decluttered your wish list, it is impossible to re -order the same item from the list of orders you have made before.Some of us like to get it from the vendors we used before.. The app keeps saying "item can't be found.. Item missing. Etc. Not fair.. Why do I have to call customer care to add it instead of me adding it myself? I'm wasting money to call ans and sometimes procrastinating till I don' buy it anymore.