JUMIA Online Shopping

Contains ads
4.4
1.57M reviews
50M+
Downloads
Content rating
Teen
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About this app

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!

Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa

Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.

Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.

Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫

With the Jumia Shopping APP, you get:

- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account

Support you can rely on:
Operating in 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.

We aim to provide the best customer experience; please share your feedback to help us achieve that goal.

Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Tunisia : https://www.jumia.com.tn/contact/
Uganda : https://www.jumia.ug/contact/
South Africa : https://www.jumia.co.za/contact/
Updated on
Nov 4, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
4.4
1.57M reviews
Alule Stephen
October 2, 2022
Good Application but work on the search box. It only allows exact search characters. It would be a great idea if related search results are got in return instead of "no result". Also it would be another great idea if you work on the prices and the quality of certain products. It's not good telling lies on prices and delivering poor quality in the end. Nevertheless, I give you a three star. ⭐⭐⭐
370 people found this review helpful
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JUMIA
October 2, 2022
We're so sorry if our service was lacking. Kindly note that we are working on improving our services in all aspects and we hope that it meets your expectations very soon. *What country are you from to pass on your feedback ? Our apologies for any inconvenience we may have caused you !
David Nwakire
November 14, 2022
Disappointing!! I have no issues with their app, it's just the delivery of items I am largely concerned with. Two weeks ago, I ordered some items on jumia(heavy items). I paid upfront for the items and even paid the delivery fee. Till this day, I am yet to receive the items. I have gotten several delivery notification mails/texts from them, yet no one has delivered my items to me. I have reached out to customer service countless times and complained, yet I haven't received my items. Wow!
117 people found this review helpful
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JUMIA
November 14, 2022
We’re really sorry for the unsatisfactory experience you had with our service. Please send us an email with your country, contact number and order number so we can forward your issue to the appropriate department. For more privacy, you can send these details here: jumia.online.shopping@jumia.com. Our apologies for any inconvenience !
edeki philip
November 11, 2022
I haven't been able to login to the App since I updated it. I keep getting an error code saying, "sorry we could not process your request". But, it opens on web browser. And the web browser is demanding that I login to the app to access some features.. It's so annoying.
47 people found this review helpful
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JUMIA
November 11, 2022
Our apologies for the inconvenience. This can be caused by corrupt cookies or cache. So what we suggest is that you go to settings ➞ Apps ➞ Jumia App ➞ Clear the Cache and remove Cookies. Please give it a try and let us know how it went.

What's new

Hello Jumia Fans!

In this new version, we have made some incremental technical updates and also improved some designs to present a more standardized and stable application for our customers.

If you like these changes, please let us know by rating and reviewing us in the Google Play Store!