JUMIA Online Shopping

Contains ads
4.3
1.49M reviews
50M+
Downloads
Content rating
Teen
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About this app

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!

Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa

Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.

Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.

Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫

With the Jumia Shopping APP, you get:

- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account

Support you can rely on:
Operating in 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.

We aim to provide the best customer experience; please share your feedback to help us achieve that goal.

Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Tunisia : https://www.jumia.com.tn/contact/
Uganda : https://www.jumia.ug/contact/
South Africa : https://www.jumia.co.za/contact/
Updated on
Oct 3, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
4.3
1.49M reviews
Alule Stephen
October 2, 2022
Good Application but work on the search box. It only allows exact search characters. It would be a great idea if related search results are got in return instead of "no result". Also it would be another great idea if you work on the prices and the quality of certain products. It's not good telling lies on prices and delivering poor quality in the end. Nevertheless, I give you a three star. ⭐⭐⭐
12 people found this review helpful
Did you find this helpful?
JUMIA
October 2, 2022
We're so sorry if our service was lacking. Kindly note that we are working on improving our services in all aspects and we hope that it meets your expectations very soon. *What country are you from to pass on your feedback ? Our apologies for any inconvenience we may have caused you !
Williams Adongo (Willi-kay)
September 30, 2022
Whenever I open the app with my vpn on it will say network error, forcing me to use my phone without vpn! If it's a bug fix it, or if that how the app's supposed to react tell me so that I'll stick with the web version! Secondly your delivery system takes too long (one to three weeks. Almost a month!) to deliver the items. Work on that also. I'm done!
30 people found this review helpful
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JUMIA
October 1, 2022
We're so sorry if our service was lacking. Kindly note that we are working on improving our services in all aspects and we hope that it meets your expectations very soon. *What country are you from to pass on your feedback ? Our apologies for any inconvenience we may have caused you !
Sam Larry
August 28, 2022
It is a great app though, but a lot of things ought to be put into consideration, like delivery time, contacts/ customer service that notifies, delivery of exact items purchased, I have experienced a case of picking an option of purchase but received a delivery of another. Let it be clear that customer receives whatever was chosen. The app also disappears and had to install several times.
1,671 people found this review helpful
Did you find this helpful?
JUMIA
August 28, 2022
Hello Sam! Thank you so much for taking the time to review our app. Of course all your remarks and suggestions are always welcomed. They will be forwarded to the app team.. and please be assured that we're incorporating our customers feedback to improve the app and our services in general.

What's new

Hello Jumia Fans!

In this new version, we have made some incremental technical updates and also improved some designs to present a more standardized and stable application for our customers.

If you like these changes, please let us know by rating and reviewing us in the Google Play Store!