Terrible, just terrible, they take way too long to deliver the smallest and simplest of orders. Order tracking system is complex and frustrating because you have to do that "I'm not a robot" verification. For an online marketplace that serves Africa you people suck. Learn more from konga. DELETE!!!!!! 👎
Every time I shop with Jumia there's an issue! Last time, it took them a month and several phone calls to get a refund. When I try to log on on my computer, I can't! I made an order yesterday but now I've received a message that the order didn't go through BUT the money has left my account and has not returned!!!! NEVER AGAIN!
The app is good but there should be a way out you can use your debt or visa card to buy and that will make it 100% because I need to buy with it
the items' pictures load in ages so if i search in 1000 items i would spend a whole year to see their pics!
I loved it coz of there services.. You serve customers really well
I think you are doing good job guys
Hello Jumia Fans!
New “My Ratings” view lets you rate all products that you’ve purchased.
We’ve also added a few behind-the-scene improvements to make your shopping experience as easy as possible.
If you like these changes, please let us know by rating and reviewing us in the Play Store!
Online Shopping - Fashion, Phones, Home Appliances, more in the Most Wanted Sale
A fascinating shopping experience designed for time and money savvy people.