23andMe - DNA Testing

23andMe

About this app

Explore your DNA with 23andMe. Discover how your DNA connects you to 2750+ geographic regions around the world. Gain insights into your health, traits, and more.

• Ancestry + Traits Service includes Ancestry Composition — covering 2750+ geographic regions — and 30+ Trait reports such as Ability to Match Musical Pitch, Cilantro Taste Aversion, and more.
 • DNA Relative Finder allows you to opt-in to connect with other 23andMe customers who share your DNA and ancestors.
 • Your Family Tree, automatically built from your DNA relationships, allows you to easily visualize how you’re all related.
• Health + Ancestry Service includes everything in Ancestry + Traits Service plus 65+ additional genetic reports such as Genetic Weight, Muscle Composition, and more.*


Both Services require purchasing a kit and submitting a saliva sample using the collection kit provided. You can log into your account to track the progress of your sample. Once you get your results, open your app to view all your reports.

In the app, you can also choose to answer survey questions and participate in 23andMe research.

Our rigorous standards ensure quality service.

• Our team of scientists and medical experts uses a robust process to develop reports and ensure validity.
• Ancestry percentages are derived from our powerful, well-tested system that provides you with ancestry estimates down to the 0.1%.

*Health + Ancestry Service is available in USA, Canada, United Kingdom, Ireland, Denmark, Finland, Netherlands, and Sweden.

Terms of service
US (https://www.23andme.com/about/tos/)
UK, IE, FI, DK, SE, NL (https://www.23andme.com/en-eu/about/tos/)
Canada (https://www.23andme.com/en-ca/about/tos/)
All other countries (https://www.23andme.com/en-int/about/tos/)
Consumer Health Data Privacy Policy (https://www.23andme.com/legal/us-privacy/#washington-consumer-health-data-privacy-policy)

Ratings and reviews

When trying to cancel my membership, coincidentally the "keep" selection would always work but the "cancel" would not. I have discovered that the specific ancestry data these sites give based on DNA are "scientifically impossible and inaccurate;" nothing more than "formulated guesses." Something they go through great lengths to advertise as the opposite. Also making sure to keep the 'guessing' part of the information hidden in the fine print, then calling it an "art" when called out.

It's incredibly frustrating to try and cancel membership, and now that it automatically renewed (I thought I had cancelled) without notice, I can't get a refund, and customer service is impossible to find. When you go to help and try to find how to cancel your membership, the instructions are wrong. You have to go to the menu, go to settings, go to manage payments, and under THAT menu is a tab to cancel membership. I am not happy with this service at all.

The level of research you do is amazing! I love reading & participating in it. The app makes this experience easier. 12/16/23 I have used the app on & off. My experience with it has been good. I'm not a tech-savvy person, so just exploring all the features here has been so informative. I enjoy reading & learning. I haven't been very good at the combination part with other users. So I do not have much to say about that!

What's new

Explore all your ancestral regions in one easy-to-use map with our updates to the Ancestry Composition report.
You now have the option to provide your gender (including a non-binary option), in addition to your birth sex, during kit registration and in your account settings.
Search for your favorite 23andMe reports using the new native search functionality.
Bug fixed: Fixed an issue where clicking on some 23andMe email notifications was not launching the app when available.