Rachael Ayers
Company decided to use this and so far my experience of this app has been terrible. Alerts work sporadically. Clocking in/out is unreliable. Since the most recent update it hasn't worked AT ALL. Contacted support 10 days ago and was told my Android OS v12 is too old but they'd look into it. I've not heard anything since. Haven't been able to log any of my hours since then. Has caused more problems than it has resolved for the staff at many branches.
4 people found this review helpful
Matthew Reid
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If I could rate it lower I would. I am forced to use this horrid app by my employer and through update after update it will go from working moderately tolerably to the most bug ridden, inconsistent, pain in the a$$ to use app I've ever come across. Login errors, clock in errors, clock out errors, location errors, error errors, you name it, its got it.
1 person found this review helpful
Hi Matthew, We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at feedback@brighthr.com. Thank you.
Lee 303
Remove the annoying location reminder pop up. I've dismissed this message so many times yet it keeps reappearing. My location access is set for when using the app only. I do NOT need it to keep harassing me. Fix this bug.
3 people found this review helpful