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Have been trying to create an account for days now and everything has to match on file for what the employer has. Took days just to enter my date of birth and now when I'm finally able to create the account, it's now telling me that my bank details aren't on file even though I'm providing them and they've set the work week starting Monday, so the funds I have previously earned don't even show although its not the end of OUR pay week, why make us match to our job when the app can't even do it
Jordan C. Stewart
In my time using the app, it has had a consistent issue of not allowing you to access your after-tax pay on "same-day", even when the shift was approved. And when it does decide to go through, it varies between instantly and 8 hours after the shift was approved. Also, there have been times where I was allowed to access my new weeks pay before my previous weeks pay was cleared. There needs to be consistency and more discussion between HF and Employers, and fix the time gap.
1 person found this review helpful
Tom Iera
Super friendly staff, credit to Patrict and the Crew. In terms of the system it self, if you work for an organisation that you are in the employ of casual or contract work, its a good system to access your funds. However in terms of a collective group for people who are in the need of funds, its instant for respective banking institutions - you work you can get paid the same day. A great system to say the least and a small price to pay to access your daily wage / earnings.
12 people found this review helpful