Freedom Mortgage

Freedom Mortgage Corporation

About this app

Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app.

Manage your mortgage from anywhere
• View your mortgage balance and current loan details
• Pay your bill and manage recurring payments
• Utilize the in-app help center for questions and tips
• Go paperless, view, and download important documents
Stay in the know with push notifications
• Get notified when a new statement is available
• Never miss another opportunity to lower your rate
Rest easy with built-in security features
• Login with secure fingerprint or facial recognition
• 24/7 fraud monitoring
• Access protected by multifactor authentication
Freedom Mortgage is committed to fostering homeownership across the United States. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.

ACCOUNT SETUP

Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. Then, select One Time Payment from Account Details.

On your first visit, you can set up your banking information. For subsequent payments, you can simply select that account for payment. Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day.

APP SUPPORT
Our Mobile app supports the following versions on the Android devices:
• Android – 8.0+ (Google no longer supports Android 7.0 due to security concerns)
If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m., Eastern Time.

Scheduled Maintenance
Mon-Sat : 11:00PM - 11:10PM ET, 2:00AM-2:10AM ET
Sunday: 2:00AM - 6:00AM ET

We’d love to hear your feedback! Email us at [e-mail].

Android is a trademark of Google Inc.
Freedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation
© 2022 Freedom Mortgage Corporation

951 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org) Equal Housing Opportunity.

Ratings and reviews

Can't get past the login prompt! When a verification code is sent, I have to "minimize" the app to open text (or email) app to receive the code. Then I go back to the Freedom Mortgage app, and the prompt immediately resets. Not sure what the problem is, but I'm definitely not impressed and find this very irritating.

Please add ability to see our amortization schedule both on the app and online. And make it via the app to be able to print it and save it pdf. Otherwise great bank haven't had any issues with them and they've been very easy to work with. I just think it's a huge oversight not being able to see your amortization schedule either via the app or online. Never had to as a bank for an amortization schedule until now, huge disappointment!!!

Their auto-pay feature is one of the weirdest designs I've ever experienced. You can't just go in and set it up to draft your payment monthly like normal, instead you have to choose a date within 15 days in the future, and then the text on the app displays as if you're going to get charged on that day, and you can't tell if autopay was even set up. You should just be able to log in, select something like "pay monthly on due date", and be done with it. The rest of the app is fine.

What’s new

1. Bug and crash fixes.
2. General security updates.
3. Feedback from previous releases.