Freedom Mortgage

Freedom Mortgage Corporation

About this app

Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app.

Manage your mortgage from anywhere
• View your mortgage balance and current loan details
• Pay your bill and manage recurring payments
• Utilize the in-app help center for questions and tips
• Go paperless, view, and download important documents
Stay in the know with push notifications
• Get notified when a new statement is available
• Never miss another opportunity to lower your rate
Rest easy with built-in security features
• Login with secure fingerprint or facial recognition
• 24/7 fraud monitoring
• Access protected by multifactor authentication
Freedom Mortgage is committed to fostering homeownership across the United States. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.

ACCOUNT SETUP

Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. Then, select One Time Payment from Account Details.

On your first visit, you can set up your banking information. For subsequent payments, you can simply select that account for payment. Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day.

APP SUPPORT
Our Mobile app supports the following versions on the Android devices:
• Android – 8.0+ (Google no longer supports Android 7.0 due to security concerns)
If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m., Eastern Time.

Scheduled Maintenance
Mon-Sat : 11:00PM - 11:10PM ET, 2:00AM-2:10AM ET
Sunday: 2:00AM - 6:00AM ET

We’d love to hear your feedback! Email us at [e-mail].

Android is a trademark of Google Inc.
Freedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation
© 2022 Freedom Mortgage Corporation

951 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org) Equal Housing Opportunity.

Ratings and reviews

it's functional, just wish something like a mortgage company would offer it's customers more benefits or discounts on thing instead of just taking payments. the app itself is okay. The interface is simple and easy to use. Every once and a while you have to log on which can be annoying if you dont remember your info but it's a once and a while thing. Good app though..

I had two different lenders prior to this company that bought it. The other ones had apps with tools that were helpful, like you could calculate how fast you would pay off a loan if you paid x more a month. And a bunch of other helpful things. This is a very basic app, it don't even alert you when your mortgage is about to go up because of insurance or property tax, you just log in one day to notice it went up $100 with no real breakdown on why. The statement isn't helpful either in this matter

The app seems more buggy now than before the fix, taking multiple attempts to log in, like resetting the login page when I navigated to my messages to get the 6 digit code (so had to use the preview instead of leaving the app). It also was very, very slow to process anything. The login process took about a full minute of watching the little wheel spin. Opening my statement didn't work at all at first, prompting me to call a puffins number. It did finally open but took me to the login page first.

What's new

1. Bug and crash fixes.
2. General security updates.
3. Feedback from previous releases.