Jimmy D
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This by far has been the worst experience using this app. MOST of the time I can barely access my front door and none of the other doors. It's like shooting dice and hoping you land 2 sevens which is barely. I have been using this app for almost a month and most of the time I want to throw my phone into the wall. It's so frustrating and if I was someone being chased towards the door and need immediate access, I would be a sitting target. Do better and provide UPDATES!!!!! Pixel 8 Pro user.
Rebecca Carlson
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**Update** I've been using the app for several months to access the common areas and the door lock was just recently installed. It only works if you're by the sensor. I've only had Rocket open automatically maybe a handful of times. It's far more convenient to use my key fob remote. The door lock is worse. It only connects if I'm standing at the door so I use the keypad however the keypad use isn't logged in the app so I have no real idea of entry or exit to my home.
35 people found this review helpful
Chirp Systems, Inc
19 October 2020
Hi Rebecca, thank you for sharing your recent experience and we apologize for the inconvenience. We have resolved this issue yesterday and the fix is available in GooglePlay Store now! Again, we apologize for the inconvenience. We hope you check out the new version of our app and feel free to leave us feedback at support@chirpsystems.com.
Nick C
Takes upwards of 20 seconds to find lock by proximity. Cannot use spaceship mode on home door (not registered as a favorite, no permission to add to favorites). Cannot add multiple pins for the door. Locking the door is moderately responsive, but still takes 3+ seconds for the door to realize you're trying to lock it. Occasionally locks door while it's open for indiscernible reasons. It's about two years too early for market. At this point it's worse in every way from having a key.
18 people found this review helpful