FitAja!

PT FitAja Digital Nusantara

About this app

Healthy Access in One Application

FitAja is a digital health application that is integrated with various health insurances as a form of collaboration between state-owned companies that care about health.

Connect your insurance card to the FitAja application to easily access various health services, from registering for online health facilities, online consultations, telemedicine services, buying medicine, to insurance claims, which you can access here.
FitAja, the best protection for you and your family.

Ratings and reviews

App is relatively slow. Start from login, it keeps showing loading icon for long time till the app is force-restarted. Then having OTP verification is another problem. The code was never being sent over WA nor SMS. Compare to our previous insurace provider, this is worse

After update, couldn't retrieve personal data and claim history. Logged out and tried to log in, but the system keep saying "Terjadi kesalahan pada server, silahkan coba lagi". Tried to reinstall, clean cache, connect over Wi-Fi only or internet data only. End up with suggestion from Mandiri Inhealth Cust Service to change the software. It seems they want me to change the phone. What a joke!! Mandiri paid the apps developer for this useless app. What a waste!! WA contact center can do nothing.

It's almost impossible to reset password. Tried a dozen times yet no avails. Loading time after I hit the forgot password takes more than 20 seconds and the verification codes never got through to my email or SMS. The contact provided took forever to get someone answer it. Imagine all that happened when I needed to see a doctor but the actual card is not available yet.

What's new

Pada versi ini kami melakukan perubahan dan perbaikan pada beberapa fitur:
- Perbaikan tampilan Login
- Perubahan pada tampilan Homepage
- Perubahan icon fitur menyeluruh
- Perbaikan fitur Fasilitas Kesehatan
- Perubahan dan perbaikan alur FitClaim
- Perbaikan fitur FitTele
- Penambahan fitur Merchant