Rogers Smart Home Monitoring

3.2
3.59K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Enjoy peace of mind knowing that you’re always connected to your home and your family. Rogers Smart Home Monitoring customers can use this application to securely view and control their system anytime, anywhere on a smartphone or tablet.

With Rogers Smart Home Monitoring, you can*
• Control and secure your smart home from anywhere – use just one app to manage your choice of devices
• Stay in the know – watch live video from cameras; get instant alerts when doors or windows are opened
• Save on energy usage and costs – set automated rules and routines to manage lighting and heating
• Help protect your home and loved ones – monitor for alarms, smoke, carbon monoxide or water leaks
• Relax with hassle-free installation and 24/7 support
• Customize your solution – add devices as your needs grow

Getting Started:
• Download and install the Rogers Smart Home Monitoring app on your smartphone or tablet
• Launch the app and sign in using your MyRogers username and password
• Select "Remember me" for even faster sign in next time

Requirements:
• Rogers Smart Home Monitoring subscription
• MyRogers username and password to access the app

For more information see: rogers.com/smarthome

*App functionality will depend on compatible hardware and subscribed package and features
Updated on
11 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
3.48K reviews
Franchesca Hampton
17 September 2020
This app is quite bad...between having to log in EVERY SINGLE TIME and sometimes having to shut down the app for it to even recognize the sign in and the fact that once you get notified (if you get notified at all) about motion, by the time you get the app to work, the event is over. We actually had some vandalism on our porch and no notification of motion at that time. Very disappointed!
10 people found this review helpful
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Rogers Communications Inc.
19 September 2020
Franchesca, thank you for taking out the time to provide us with the feedback. It can surely frustrate to keep logging in to access the app. Have you tried the other sign in options? Once you log in, then tap on More|Application|Sign in Settings to choose the option that works best for you. Regards! /Moin
Adam
13 May 2024
Doesn't work on data, only on Wi-Fi. Tried resetting the app multiple times and logging in and out and it's not possible. You can't control away from home. I'm using a new Google Pixel. Edit (2 months later): Still broken after wiping phone. Do not use. Edit: It's now been fixed but I will get in an infinite login cycle for hours at a time, unable to use my system with no descriptive error code or anything. What a terrible app. Edit 2024: Refuses to work sometimes. Awful. Stay away
23 people found this review helpful
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Rogers Communications Inc.
15 May 2024
Thank you for your comments; we appreciate you sharing your product experience and thank you for feedback. We'd like to take this opportunity to resolve any pending issue, please connect with us on the Live Chat platform - https://roge.rs/3mnK24C. ^zf
Jason Dennis
27 April 2024
This is a terrible app and system to have securing your home. Its one thing after another. Either the router is malfunctioning or the app doesnt work. This is my third time re-installing the app after having issues with my security router. You guys have to do better! I think its time time to shop around.
1 person found this review helpful
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Rogers Communications Inc.
30 April 2024
Hi Jason, we're sorry to hear that. Thank you for your feedback. Is this occurring solely on the one device? have you had the chance to connect with our tech support team for SHM to address this issue? ^jl

What's new

Bug fixes and stability improvements