Verizon Roadside Assistance

Signature Motor Club, Inc.

About this app

Driving across town or across the country, Verizon Roadside Assistance lets you travel with confidence and peace of mind. Designed exclusively for Verizon customers, Verizon Roadside Assistance offers 24-hour emergency roadside service.

The Verizon Roadside Assistance mobile application has been carefully designed to make requesting assistance faster, more accurate, and convenient.

Functions:
• Request assistance for a mechanical issue, dead battery, flat tire, out of fuel, lock out, and more
• Use GPS, maps and satellite to pinpoint the vehicle location
• Follow a dialogue assisting you in diagnosing the problem and requesting appropriate service
• Retrieve confirmation service is on the way and the estimated time of arrival
• Your Verizon Roadside Assistance membership confirms eligibility for roadside assistance under your plan.

The app is free to use with Verizon Roadside Assistance.

Ratings and reviews

Well I used the app once for fuel delivery it sent me to a confirmation page the app has been frozen that way for three months. Even though I already had help for my issue have had to call every other time since. And the on hold information says save ten minutes by using the app would love to but I cannot. Edit New update repaired the frozen issue which was a universal issue for many of others. It works much better as this is the first time I've used it in about a year

I'm very stingy with my 5 star ratings, however I have to say the few times I have had to use it were pretty easy. There were couple times I ended up canceling help request because it was going to take the person very long time to arrive. Can't put that against verizon since they're just the middle man, although adding more service technicians to the network would help. Other than that, the app works just fine. *Don't let this make you too confident Verizon, I still expect more 😆*

The service has not been 1 star, but the app absolutely has been. Stranded in the side of the road, app continously crashes. No update, cleared it, did everything possible. Shame on Verizon for not having another way to access from within your online account. When you call, you get told repeatedly to download the app, and then sent s link to continue in the app that doesnt work. When you actually get the service it has been helpful, but the app is a nightmare.

What's new

We've knocked off some bugs with location permissions to bring you improved experience so you can get back on the road as fast as possible.