A Google user
This app is minimally helpful. While it's nice to theoretically see your providers, deductible status, ID card, and other features at a glance, the deductible info doesn't update regularly, and searching for providers is infuriating. It's all too happy to recommend "providers close to you," as long as you don't mind "close" being defined as 40 miles away. Searching doesn't give you a list of providers; it just pops up with the first one with a close name. My insurer needs to find a better app.
31 people found this review helpful
Becky Is Batman
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No option to manually input anything. I have cheaper trackers that track everything needed but they won't sync. They do sometimes sync to Google or MFP but then those don't relay to Engage, so I can't get points for tracking. Also, someone else's claims show on the app... For a state, doctor, and services I never received. (They don't show on my actual insurance page though). I contacted tech support and after like a month, they couldn't get rid of them and told me to contact my insurance company. But the insurance doesn't show those claims, so they can't do anything. Overall lackluster app.
Queen B
The app told me I was actively covered for dental but it wasn't until after I went to my dentist that I found out no, that wasn't true. There is a disconnect between the employer and BCBS, and having things updated (by over a year!). It can be very difficult figuring out how to update your provider and Rx lists; I'm still scratching my head. Once you get used to seeing past all the fluff, though, it is nice to see everything in one spot.
23 people found this review helpful