elliot deherrera
- Flag inappropriate
- Show review history
Pretty good start towards making things easier for the patients and doctors. However it's frustrating because it frequently shuts down and the "copy and paste" feature needs work. I like to type up my responses somewhere else then copy and paste it into osmind. Ps:it's not crashing as much but now I can't see what the latest reply is because the area where you text is covering it up.
28 people found this review helpful
Osmind Inc.
13 December 2023
Thank you for taking the time to review the Osmind App, Elliot. Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at helpdesk@osmind.org.
Lora Abernathy
- Flag inappropriate
- Show review history
I did all my check in stuff on my PC because it's difficult for me to type on my phone. After I submitted everything weeks ago, I continue to get reminders twice a day to complete the survey and send it to my provider. It's very annoying. I have uninstalled the app, blocked the number, and still get 2 texts a day. My provider hasn't been able to stop them either and says he has heard this from several patients. STOP sending me reminders!
26 people found this review helpful
Osmind Inc.
13 December 2023
Thank you for your feedback, Lora. We are sorry to hear about any inconvenience with the notifications. First, you can go to Settings > Notification Preferences to turn off text notifications. Your provider has the ability to turn off email notifications. Alternatively, you can text back 'STOP' to end text notifications. We hope this helps!
biggie cheese
- Flag inappropriate
- Show review history
if your clinic asks you to use this, and you try to activate your account through the mobile application, which is a pretty common procedure these days, you will never progress beyond the page you were previously on, whether it's email verification, the password reset wizard or the main page. to successfully activate your account you *have* to go to the website and enable desktop site if you have a mobile browser. this is neither an obvious nor an acceptable solution.
4 people found this review helpful