SUBARU SOLTERRA CONNECT

Toyota Motor North America, Inc.

About this app

Introducing the all new SUBARU SOLTERRA CONNECT(TM) app, created to provide a more convenient way to manage your vehicle and stay connected to your Subaru Solterra.

Companion Wear OS App provides convenient way to operate Remote Services*.

Remotely start/stop, Lock/Unlock your vehicle(1)(2).

Featuring our range of Connected Services(1), simply sign up to activate, or manage your vehicle’s own Connected Services and to help you get the most out of your vehicle and assist you everyday. Some of the key features you can enjoy include:
Remotely start/stop your vehicle(2) - Start your vehicle and even warm or cool the interior based on the last climate-control settings (WearOS supported).
Lock/Unlock your doors - Not sure if you remembered to lock your vehicle? Not anymore. Remotely lock and unlock your doors and receive confirmation once the action is complete (WearOS supported).
Electric vehicle features - View EV range and charging status.
Guest Drivers Alerts and Notifications - Set predetermined driver privileges by activating the Guest Driver Profile in your app and get notified if limits are exceeded.
Vehicle alerts and health report - Check your vehicle alerts and see your vehicle’s health status in just a few taps.
Last Mile Navigation - Get directions sent from your vehicle to your smartphone via the SUBARU SOLTERRA CONNECT(TM) app to get you the final steps of the way.
My Destinations - Set up to 20 destinations like home and work that can be saved and sent to your vehicle making it easy to reach your destination.
Integrated Streaming - Access your favorite audio streaming service and control it straight from the head unit without having to plug in or pair your mobile device.
User Profile - Customize your profile by creating a profile name and adding a personal image.
(1) Available services vary by vehicle and subscription type. All Connected Services are provided by Toyota.(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe. See Owner’s Manual for limitations.

Ratings and reviews

The app asks for two permissions I have already granted it each and every time I open the app. The remote key function does not work at all even after hours on the phone with support (seems to work for the iOS app, not Android). And once your free subscription expires, the app is completely useless. You cannot even see the battery status without paying a monthly fee. Also, there is no way to "share" with your family/partner which seems like a big miss.

The app is show but ok, although every time I try to verify my device for the digital key feature I get 'internal server error'. While there seem to be a lot of problems with digital key according to user reports, I didn't see anything about my error, depriving me of failing to set it up for some other reason.

For how expensive the vehicle is, and the promise of competing with other EV platforms, this app is a fantastic disappointment. Digital key doesn't allow me to download, remote start works maybe 25% of the time, logs me out every time I leave the app, it asks for the same permissions every time, even when they are already granted, and it takes forever to refresh. Even after being on the phone with support, it's obvious they don't know how to troubleshoot and rely on the app working as promised.

What's new

App improvements and bug fixes