20.7K reviews
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About this app

Welcome to myVW, a drive-changing app with connected services from VW Car-Net®.¹ Enjoy a connected drive with Remote Access and more, whether you're right next to your vehicle or miles away.

• Remote start your engine (if vehicle is equipped)³
• Remote lock or unlock your doors²
• Remote honk and flash²
• Last parked location⁴
• Find and select a preferred Volkswagen dealer
• Schedule service
• View previous service history⁵
• Recommended maintenance schedules
• Keep tabs on your car when someone else is driving with vehicle alerts through the Family Guardian Features, including speeds alerts, curfew alerts, valet alerts and boundary alerts.³

Electric Vehicle owners will be able to:
• View battery status
• Start and stop battery charging
• Manage charge and battery settings
• Remotely access climate control

Trial or paid subscription required. myVW services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. Always pay careful attention to the road, and do not drive while distracted.

myVW is available on most model year 2020 vehicles and newer.

• Additional Information: https://www.vw.com/en/myVW
• Privacy Statement: https://www.vw.com/en/privacy.html
• Do Not Sell My Personal Information: https://privacyportal.volkswagengroupofamerica.com/donotsell
• myVW Terms of Service: https://www.vw.com/en/terms.html#myvw
• Car-Net Terms of Service: https://b-h-s.spr.us00.p.con-veh.net/securecontent/tos/primaryProgTOS.html

¹Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net requires a VW ID and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.
²Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely.
³Requires myVW mobile app and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
⁴Standard text and data rates may apply. Do not use feature to locate stolen vehicle.
⁵Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

20.2K reviews
April 19, 2024
It's alright. It's really only useful for checking the charge level and warming/cooling the car before you get in. It's crazy slow and feels unresponsive after making a selection. I get that it takes time to communicate with the car, but you could just put a prompt box up with a message, instead of just nothing happening when you click/touch on stuff. Can't unlock or lock the car, and CONSTANT erroneous notifications about locked/unlocked doors.
1 person found this review helpful
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David Bendell
April 16, 2024
Please add remote lock/unlock for ID.4 2023 USA. The app has very basic functionality on it, certainly not what I expected when I bought my ID.4. The app is a bit slow and buggy, it freezes sometimes when you ask it to turn on or off the defogging/climate controls. You can't remotely lock or unlock the car from the app which is annoying.
1 person found this review helpful
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Tarik A
March 27, 2024
Functionality is great when it works, but it's unreliable. Remote start fails ~50% of the time. Auto-retry? App load is fairly slow as well. A one-push vacation mode that enables alerts for any activity (door opens, car starts, vehicle movement, etc) while I'm out of town would be appreciated.
4 people found this review helpful
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What's new

We continuously work to improve app performance and customer experience. This version contains bug fixes and performance improvements.