DocMorris Pharmacy

Versandapotheke DocMorris

About this app

For over 20 years, we have been reliably delivering a wide range of pharmacy products directly to our customers' homes.
You receive over-the-counter products at particularly favourable prices. And of course, you can also redeem prescriptions with us: simply send us a classic paper prescription by mail or redeem your e-prescriptions effortlessly digitally in the app with our e-prescription scanner.

THE ADVANTAGES OF THE DOCMORRIS APP
- Benefit from numerous exclusive app offers, such as discounts on selected products and categories.
- Redeem e-prescriptions quickly and conveniently with the e-prescription scanner. Just scan your health insurance card, order your medication and done!
- ¹Order medicines and prescription drugs in the app from our partner pharmacies with DocMorris Express Delivery and receive same-day delivery (A service of DocMorris Services B.V.). The express service is currently available in selected cities and will be further expanded.
- With the Online Doctor function, you can get your doctor at home conveniently and contactless via video call using the DocMorris app.

Our range of over 150,000 pharmacy products offers a wide selection in the following areas:
- Allergies & Intolerances
- Cold & flu
- Skin diseases & injuries
- Smoking cessation
- Painkillers
- Pregnancy & Infertility
- Vitamins & Minerals
- Diabetic supplies
- Cosmetics and much more.

And that's just the beginning, because many more innovative features and promotions are planned for our app to make your experience with DocMorris even better.

In the process, your well-being is important to us. That's why, if you have any questions about your orders or need pharmaceutical advice for your pharmacy shopping, you can contact our discreet and competent support team by phone or contact form.

DocMorris 💚

If you have any questions, suggestions or problems, you can contact us at any time at [e-mail].
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*The voucher can only be used as part of a digital redemption of a valid health insurance prescription in the DocMorris app (does not apply to private prescriptions, compositions and free text prescriptions). A customer account with DocMorris and a smartphone with the DocMorris app are required to redeem the voucher. Redeemable once on the entire product range (excluding infant formula and price-linked items, e.g. books) including discounted goods. Not redeemable when purchasing products from other providers via the DocMorris online marketplace or Same Day Delivery orders. The voucher amount will first be offset against the statutory co-payment during the ordering process and then against the price of any non-prescription products ordered. Validity of the voucher promotion and code: Until 31.08.2024. Cannot be combined with other promotions or price advantages, e.g. special prices advertised exclusively via third parties. If a voucher (code) is entered, a higher price than the special price may be applied. Any voucher value exceeding the invoice amount shall be forfeited. Payment of the voucher value is excluded.

Ratings and reviews

Nearly all important features were erased from the app and website. Order history from 2024... gone, bookmarking from articles... gone, pending order... gone. The worst case is the incorrect availability of medicines, showing available, but aren't even in long therm deliverable! Can it get worse? Oh yes, it can! We have to wait MONTH to get any features back. I guess this is nowadays called "The best service in the world " 🤢 🤮 🤬

For some reason Memopad, the feature to save items for later purchase, has disappeared. Also, there's no way to cancel a wrong order. You have to contact support via mail and hope that they'll see it in time. The comparatively low prices when coming from price comparison websites make me come back again and again though.

Right at the first order a window popped up because one item seemed to have had a change in its recipe and that I should check whether it's okay for me. No further instruction, no functionality to filter for the respective item, no possibility to skip. I had to manually go through every item and see if my order would still go through. That was an incredibly unpleasant first experience. The list of products however is gigantic.

What's new

In this release we have been busy in cleaning up our app and getting ready for customer facing exciting functionalities in the next months. So the app might still look the same, but trust us, we have been busy improving the foundation.
Do you have feedback for our app? Please let us know via email to [e-mail]