Marijan Kopić
Every time you enter the app it prompts a question about user agreement on the use of data, it doesn't offer an option never to ask again and it's trying to lead you towards accepting it. All you can do is skip for now but the very next time here it is again! Not only that this is annoying as it ads an extra step to the use of the app it's probably illegal by EU standards which Croatia version of the app should adhere to. Very terrible practice from the consumer rights and privac standpoint.
Viktor C. Stojanovski
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App is quite easy to use for everyone, mtokens needs to be better explained to people when they open an account in person (Zadar, Croatia). My grand mom calls me every day about it when she wanna access web George etc. Another thing : Yesterday I recalibrated my fingerprints on my Samsung phone and now I don't have the option to access with the fingerprint. On all other apps I use for banking I could activate it again after the change, but not on George. Pin login is only available atm.
Erste banka d.d.
5 April 2024
Dear Viktor, thank you for your feedback. We are sorry to hear that you are currently experiencing some issues. Please, give us a call on 0800 7890 so we can help you fix the problem as soon as possible. :)
N S
A simple app. Since I'm a customer who lived in 6 countries, I can say they are still years behind. An bank app in Brazil has so many features, one can't believe. The banking apps in Sweden aren't like in brazil, but they are good. George is like a baby app. Still a lot of improvement and features to be added
1 person found this review helpful