楽天RMS
10K+
Downloads
Everyone
info
About this app
You can easily log in to RMS to confirm sales, edit product inventory, confirm contact from Rakuten Ichiba, and promptly respond to inquiries to buyers.
The functions available in the Rakuten RMS app are as follows.
■ Easy login
If you are using a compatible model, you can easily log in with fingerprint / face recognition.
* When logging in to a specific store for the first time from the RMS app, you will need to enter your ID / password.
* After 14 days from the date you log in to a specific store for the first time from the RMS app, you will need to enter your ID / password again.
■ Confirmation of sales
You can check the previous day's and current month's sales, conversion rate, unit price per customer, and their monthly and year-on-year changes.
■ Reply to inquiry
You can reply to inquiries from users using templates and images.
If the notification setting is ON, a new inquiry notification will be displayed.
■ Order confirmation
You can check the latest order status.
■ Edit existing products
Part of existing product information can be edited.
■ Information from Rakuten
You can check support news and system trouble information.
If the notification setting is ON, a notification from Rakuten will be displayed in case of emergency.
■ Confirmation of contact information of EC consultant in charge
You can check the phone number that goes directly to your EC consultant.
The functions available in the Rakuten RMS app are as follows.
■ Easy login
If you are using a compatible model, you can easily log in with fingerprint / face recognition.
* When logging in to a specific store for the first time from the RMS app, you will need to enter your ID / password.
* After 14 days from the date you log in to a specific store for the first time from the RMS app, you will need to enter your ID / password again.
■ Confirmation of sales
You can check the previous day's and current month's sales, conversion rate, unit price per customer, and their monthly and year-on-year changes.
■ Reply to inquiry
You can reply to inquiries from users using templates and images.
If the notification setting is ON, a new inquiry notification will be displayed.
■ Order confirmation
You can check the latest order status.
■ Edit existing products
Part of existing product information can be edited.
■ Information from Rakuten
You can check support news and system trouble information.
If the notification setting is ON, a notification from Rakuten will be displayed in case of emergency.
■ Confirmation of contact information of EC consultant in charge
You can check the phone number that goes directly to your EC consultant.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
What's new
R-Messeの機能を改善しました。
・ユーザーがメッセージを「未読」の場合に、送信済のメッセージを「編集」できるようにしました。
・ユーザーからの最初の問い合わせが来た際の、自動返信メッセージ(あいさつ文)を「問い合わせ内容」画面上に表示するようにしました。
・未返信の問い合わせ表示をリアルタイムの返信ステータスに基づいて更新するようにしました。
・問い合わせ対応で画像をメッセージに添付する際、サイズが送信上限の5MB を超えた場合、画像の品質を保ちつつ自動で圧縮するようにしました。
・ユーザーがメッセージを「未読」の場合に、送信済のメッセージを「編集」できるようにしました。
・ユーザーからの最初の問い合わせが来た際の、自動返信メッセージ(あいさつ文)を「問い合わせ内容」画面上に表示するようにしました。
・未返信の問い合わせ表示をリアルタイムの返信ステータスに基づいて更新するようにしました。
・問い合わせ対応で画像をメッセージに添付する際、サイズが送信上限の5MB を超えた場合、画像の品質を保ちつつ自動で圧縮するようにしました。
