Firerenza
It's OK, I had to set up 3 times. It froze at the end the first time, second time would not connect to the temp wifi, 3rd time it worked but didn't show up in the app. Eventually it appeared. I wish the volume could be higher. The skip and fast forward/backwards functions do not work. Wish they had just put buttons on it instead of slapping the side?
2 people found this review helpful
Jeff Franklin
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My experience was fine, nothing like the horror stories I was reading ahead of time, not awesome. The app itself once set up is fine. A little cluttered or unintuitive, but works. Setup was initially a pain, once it didn't automatically connect to the Tonie's wireless network, I had to start over the process, after telling my phone, yes really stay connected to this Internet less network. After enter the info in again, that step worked fine. Still only took me about 15 minutes.
4 people found this review helpful
Patrick Mize
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Really need to improve the offline and high load experiences. It seems as though the entire tonies setup requires that the app be connected to the tonies servers and not lose connection at any time. But if you either connect to the device during setup and lose connection or there is high traffic on let's say Christmas morning, the setup fails and you have to start over. Basically unusable when their is a high demand on their servers. Update: Use the website. We were able to get it setup there.
1 person found this review helpful
tonies GmbH
25 December 2023
Thank you for your review.
We take your feedback seriously and the team is working continuously to improve the app experience.
The issue has been fixed! Everything should be back up and running.
We're truly sorry for the inconvenience and frustration we have caused and hope that you enjoy the rest of your Christmas Day!