Raiffeisen SmartToken

3.9
46.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Be the first who tries the new Raiffeisen SmartToken app, integrated with Raiffeisen Smart Mobile and Raiffeisen Online - helping you to authenticate and order any transaction safely and securely, wherever you are, using just your mobile phone.
The app is an eToken that makes authentication easy and makes everything 100% online, without the need for a physical token.


To activate authentication via Raiffeisen SmartToken, all you need to do is tick the option in your new Raiffeisen Smart Mobile app.
Updated on
31 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
46.5K reviews
Eugen Csiki
22 July 2022
Absolutely terrible! Leaving paranoia aside, the authenticating process seems purposely made so difficult and absolutely unnecessary, that only builds frustration and despair. On top of that, the app becomes inactive and needs another few devices to reactivate. In addition to that, now refuses to run on ROOTED phones, well done Raiffeisen! Picture a retired person who barely understand the modern life going through all this hassle. No words to describe how hard is all this. Disgusting!!!
17 people found this review helpful
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A Google user
10 January 2020
Doesn't send the verification text messages on time most of the time. The entire authentication processes got very long and frustrating. The most annoying thing ever. Giving the fact that a mobile friendly bank is very important for me, and that Raiffeisen Bank used to be very good at it, I'm sorry to say that our 10years of premium account relationship might end soon.
30 people found this review helpful
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Stefan Petrescu
31 May 2024
Useless app. It's been 4 days now and the app is not working. I get the message "due to technical reasons the app cannot open safely. please try again later". Reported it and they keep insisting is working. I've sent a screenshot, my details, cleared cache and data, reinstalled and nothing. They have no idea what is wrong and I cannot access my account at all. Worst bank ever. I will definitely try and move my money out and close any account I have with them.
7 people found this review helpful
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Raiffeisen Bank Romania
6 June 2024
We are sorry that you encountered this situation. We have fixed the problem, please check again and confirm that everything is fine. If you still encounter difficulties, please send us an email to online@raiffeisen.ro, to investigate promptly. Thank you for your feedback!

What's new

We have updated Smart Token so that it is safer for you. In this release, we have made improvements and fixed errors.