Eugen Csiki
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Absolutely terrible! Leaving paranoia aside, the authenticating process seems purposely made so difficult and absolutely unnecessary, that only builds frustration and despair. On top of that, the app becomes inactive and needs another few devices to reactivate. In addition to that, now refuses to run on ROOTED phones, well done Raiffeisen! Picture a retired person who barely understand the modern life going through all this hassle. No words to describe how hard is all this. Disgusting!!!
17 people found this review helpful
A Google user
Doesn't send the verification text messages on time most of the time. The entire authentication processes got very long and frustrating. The most annoying thing ever. Giving the fact that a mobile friendly bank is very important for me, and that Raiffeisen Bank used to be very good at it, I'm sorry to say that our 10years of premium account relationship might end soon.
30 people found this review helpful
Stefan Petrescu
Useless app. It's been 4 days now and the app is not working. I get the message "due to technical reasons the app cannot open safely. please try again later". Reported it and they keep insisting is working. I've sent a screenshot, my details, cleared cache and data, reinstalled and nothing. They have no idea what is wrong and I cannot access my account at all. Worst bank ever. I will definitely try and move my money out and close any account I have with them.
7 people found this review helpful
Raiffeisen Bank Romania
6 June 2024
We are sorry that you encountered this situation. We have fixed the problem, please check again and confirm that everything is fine. If you still encounter difficulties, please send us an email to online@raiffeisen.ro, to investigate promptly. Thank you for your feedback!