Damian Palmer
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This app seem useless. You can't fund the app. When I tried to find it, it says, a pop up message has been sent to the number. Meanwhile, there is nothing like that. I downloaded the latest app. So, I don't think it's an issue with update. Most especially, it's even difficult for to understand what the is requesting. For example, when it says, enter a number, one does not know what number it requesting
164 people found this review helpful
Airtel Africa
31 July 2023
Dear Damian, please update your app to the latest version to fix the problem, for further assistance, please send a mail via customerservice@smartcashpsb.ng with your phone number for support. Best Regards
Farouq Bamigbayan
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This is one of the worst bank apps I've ever used. I just decided to test the bank app with some transactions which were successful. I made a transfer to my smart cash wallet about 24hrs ago and it is still yet to reflect on my account. This application is really bad. If it was possible to rate with zero star, I'll have preferred that. Please do something about it. I sent a mail and even tried calling the customer care but all to no avail. Too bad!!!!
211 people found this review helpful
Dear Farouq,
Kindly be informed that the delay was due to the NIBSS downtime. However, Reconciliation is ongoing, and all successful pending transactions will apply soon.
Myafrotexturedhair
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All was going well with this app until I decided to upgrade my account with my NIN/BVN. It went downhill from there. I've been trying to login to no avail. The upgrade was successful as I was notified. Every attempt at logging in has been futile. I even sent a mail to their customer service, no response was gotten. Quite disappointing to be honest.
121 people found this review helpful
Dear Myafrotexturedhair,
Kindly send your Smartcash wallet number, NIN and BVN via customerservice@smartcashpsb.ng for further resolution.