Ballad Health

4.0
422 reviews
10K+
Downloads
Content rating
Everyone
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About this app

When you download the Ballad Health app to your mobile device, you get immediate access to secure online healthcare features, such as MyChart, guest bill pay, and Ballad Health Connected CareTM telehealth services.

The MyChart online health management tool gives you access to your health record from anywhere there’s internet – 24 hours a day, 7 days a week.

With MyChart, you can:
- Manage appointments
- Request prescription refills
- View test results
- Message your Ballad Health provider
- Access shot records
- Request an E-Visit
- Pay your bill

MyChart also offers convenience when you’re staying in the hospital:
- View your lab results
- Receive education on your condition
- Get an after-visit summary
- See follow-up appointments
- View complete records from your hospital stay

You can also serve as a proxy with MyChart for another patient, your child or another adult for example. Just ask a Ballad Health team member for the appropriate paperwork to stay up-to-date on a loved one’s health record.

Open the Ballad Health app when you want to pay your medical bill as a guest without having to log in. The Ballad Health app makes paying your bill easy, fast and convenient, saving you a stamp and a trip to the mailbox.

If patients want to receive healthcare from the comfort of home, Ballad Health Connected Care™ offers urgent care telehealth visits. You can request an on-demand urgent care appointment through the Ballad Health app for a number of medical conditions, such as hay fever, mild abdominal pain, pink eye, shingles and sinus infections, just to name a few. Once you have been scheduled for a telehealth visit, you will participate in a one-on-one video visit with a healthcare provider.
Updated on
31 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
415 reviews
Sam S
23 May 2024
It won't let me log in. It says some of my log in info is incorrect but I've double, triple, quadrupled checked and it is not incorrect! The app runs about as friendly and is competent as HVMC and Laughlin (Greeneville Community) hospital do.
Did you find this helpful?
Ballad Health
24 May 2024
Thank you for your review. Please feel free to reach out to our team at 866.517.5873, and we'll be happy to assist you.
Jo Johnston
17 May 2024
I was very much enjoying your app, my chart until today. For some reason cannot get into it through the MyChart app, very frustrating
Did you find this helpful?
Ballad Health
19 May 2024
Good afternoon. Thank you for your review. We are sorry you are having issues logging in to the MyChart app. If you are still having issues on Monday, please reach out to our team at (866) 517-5873, and we’ll be happy to investigate for you. Our team is available Monday – Friday, 8:00 a.m. – 5:00 p.m.
Judy Miller
6 June 2024
I can go to this app and find out pretty much anything I want to about what's going on with my health these doctors and nurses has been so good to me I wouldn't recommend anywhere else at this point to go other than to Bristol
Did you find this helpful?
Ballad Health
6 June 2024
Thank you for your 5-star review! We're glad the app is working well for you!

What's new

Bug fixes and app enhancements