1.8
8.03K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Hoover Wizard is the App that enables you to manage and control all the connected appliances by Hoover. Thanks to an extensive package of extra features created exclusively for the App you will have the opportunity to best benefit from the appliances enlarged functionality.

Hoover Wizard App controls all the connected appliances equipped with Wi-Fi or One Touch technology via compatible mobile devices.

The Hoover connected range includes products for washing (washing machines, washer dryers, tumble dryers and dishwashers) for cooking (ovens, hobs and hoods) and for food conservation (refrigerators).

More information available on www.hooverwizard.com and www.hooveronetouch.com.

If you need support, please contact your local Hoover Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with One Touch products is limited on all smartphones and tablets without NFC technology. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English
Updated on
22 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.8
7.81K reviews
Martin Pelant
2 February 2024
This app doesn't work at all. I've never been able to control the washer dryer whatsoever (it shows made up time remaining, start time and no data about consumption, when I press start it doesn't do anything) but at least I was getting notifications when it finished the cycle. Now I got a new phone and I no longer get the notifications so it's 100% useless now (and I do have notifications enabled for this app)
5 people found this review helpful
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Geoff Tyler
28 June 2022
Totally useless. I am trying to add our new washer dryer to set up Wi-fi access. Despite entering the serial number and the app identifying the correct machine, the app instructions then show the controls and buttons from a totally different machine! So when it says press and hold the "set" button the image shows a rotary knob with buttons inside, where our machine only has a line of touch buttons and none of them are marked "set" or called "set" anywhere in the instruction booklet.
4 people found this review helpful
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Smart Home Haier Europe
1 July 2022
Hi, can you provide us with more details? (Model, appliance serial number and short description of the problem). We need more information in order to solve this issue together. Please write to support@candy-hoover.com James
shirley roff
9 November 2022
The app connects through NFC just fine. The problem starts when you try to use the delay start function. If you want to set a time after midnight the app loses all ability to count. Apparently if I set the app at 12.00pm to finish at 6am the next morning this is a 21 hour delay. I tried setting it at 12pm to finish at 1 am the next morning and it seems that is a 27 hour delay, quite something when the machine can only delay for 24 hours. Really annoying.
1 person found this review helpful
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Smart Home Haier Europe
10 November 2022
Hi, your feedback is important to us. We have restored the previous version of the app, pending the integration of additional features with the new release. Be sure to update your app to the latest version: you will once again be able to create and save your custom cycles. If you encounter any problems, please uninstall and re-install the App Pablo

What's new

Thank you for downloading Hoover Wizard App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
Minor bug fixing

App support

About the developer
CANDY HOOVER GROUP SRL
support.playstore@haier-europe.com
VIA EDEN FUMAGALLI 20861 BRUGHERIO Italy
+39 328 445 1241

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