33.3K reviews
Content rating
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About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English
Updated on
May 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

32.7K reviews
mairi maclugash
May 20, 2023
Only wanted to use the app as the start button on my dryer is so temperamental and often doesn't work, however the app is just as useless as it won't connect to the dryer. So we cannot use the dryer at all as neither the start button will work and neither will the app! Seems a pointless app given you have to have the phone right up at the machine to make it work (if if ever does). Worst appliance I have ever purchased and pointless app.
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Ady Rossall
April 21, 2023
App has just stopped working, keeps crashing everytime you try open the app. Pointless! Settings and calibration is way way out on the machine, says wardrobe dry when in fact the clothes are still wet!! Could do with system settings improving, actually the whole app needs some major work.
4 people found this review helpful
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Smart Home Haier Europe
May 2, 2023
Hi, can you provide us with more details? (Model, appliance serial number and short description of the problem). We need more information in order to solve this issue together. Please write to support@candy-hoover.com. Cloe
Emma J
May 22, 2023
Was good!! I have no idea why now when I log into my app it tells me I have no products registered to my account. But it is and has previously worked with no issues. Making the app completely useless.
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What's new

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
Minor bug fixing