Zomato Restaurant Partner

Zomato

About this app

Zomato Restaurant Partner app is the one-stop-solution for restaurants to manage their orders from zomato and track business growth. Download the app now and join our ever growing network of happy partners fulfilling orders and becoming part of our mission to serve “Better food for more people”.

Key features :

• Order management
- Managing your orders can’t get any easier, enjoy a smooth and steady
experience right from order acceptance to order fulfillment.
- View and address customers’ feedback on your orders.

• Menu management
- Manage your inventory, mark items and their variants in and out of stock.
- Add new items, categories and subcategories to your menu.
- Edit existing items including name, description, tags etc.
- Add food shots and make your dishes look as delicious as they are.
- Apply category timings to the ones you only want to show at certain times of the day, week or year.

• Business management
- View your payouts and track your key business metrics around delivered orders, sales, average order value, bad orders, customer funnel, marketing and dish trends.

• Offers & Ads Management
- Create offers and ads for customers or mealtimes and track performance to take your business to new heights instantly with no hassle and 100% transparency.

• Outlet management
- Manage your outlet name, address, location, timings, cuisines, FSSAI, bank details etc.
- Manage your staff : Add/delete/invite staff for outlet operations.


Other key features :

• Rush hour - Get more time to prepare orders in case of a rush in your kitchen.
• Help centre - In case of any query, raise a ticket from the help centre for quick resolution.
• Schedule leaves in advance to better manage occasional day-offs during festivals or personal work.

Ratings and reviews

Overall it is ok ok but they are taking soo long to update the changes in the menu. I m trying to connect with them from last 4-5 days but every time they are saying 24hrs to 48hrs it will take to update but still I haven't got any positive response from them regarding this. Very unprofessional

Worst service ever, i recently opened cloud kitchen, on the first day when I opened it, they closed it by saying that all delivery partner are occupied. I was well prepared but they did it , same on 2nd and 3rd day . No customer service helpen, didn't even picked up the call , no query was heard .On the 4th day evening when I was outside they open kitchen without notifying, I got an order and I have to cancel it . And today I prepared well hoping prblm was resolved but not, they again closed it.

Their charges for add are too high and commission is also very high. And when your restaurant is closed for a week then their charges of add are applicable. So I am very frustrated for this. And one more thing menu edit option is not available why Zomato hide this option

What's new

We release new updates as often as possible to fix bugs, improve performance and add new features to help you manage your restaurant smoothly.