Some changes needed. Hey Guys Zomato is totally awesome but there need a little addition to the app. Please provide an extra comment box at the need of the order so that customer if wants can say something to the chef like add more gravy or more tomatoes or capsicum anything like that. Also please make sure that like the veg and Non Veg option Jain option should be available, which means any order can be placed in Jain also.
An essential part of my food journey I use zomato often for not just checking restaurant reviews but write them myself too. The app has gone through various changes over last one year. It has come a long way from when it was first launched. Keep up the good work guys.
Wrong delivery Worst customer service and delivery service. These people change our orders yourself and then deny their mistake and then we have to face these problems as these people totally deny to solve the problems that is from their side and then we have to consume those wrong dishes or we have to order another food that waste our time and money both. I ordered my food before 10 and till 12:30am I can't have my food because of these creatures.
Maps!! I have been using Zomato for quiet some time now... I find places n bookmark them visit quiet many from the list as well n wasn't disappointed. Now the maps don't work for all restaurants.. Now I visited Mirchi and mime @ powai n tried using directions on Zomato but the map want working but wen I used the maps directly on my phone it worked!! So I don't really know wher the problem was..
No policy They don't know about there policy .....they don't know about zomto credit also ...some they give and some time not apart from that there is no reason to order from. This website u can direct visit or in any other websites like grab on ,trideal u get discount also and credit balance also
Feeling is biased rating The overall experience of using the app is satisfactory. The app is very user friendly and helpful. But selling point of the app should be honest ratings of restaurant on users review which I feel seems very much biased in some cases. Hopefully the sort it out soon.
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