Pure Chat - Live Website Chat

3.6
2.8K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Use Pure Chat to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat offers multiple live chat plans: https://purechat.com/pricing

Once you add the snippet to your website, you can chat with website visitors from anywhere with the Pure Chat mobile app! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!

Be sure to check out our website to get the most out of the app: https://www.purechat.com
Updated on
Feb 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
2.66K reviews
Lorey Pianez
November 7, 2023
Some perks and hiccups, but it's the free Been using the free version for a couple of years and it's limited to 3 operators & will upload photos only 50% of the time. So do not count on that feature to send your customers pictures of your products. Free App will close when first started about 20% of the time. On the upside it's easy to copy & paste the Html code, personalize it and quickly add it to your website and conversate with your clients with specific questions for clients. Worth trying.
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A Google user
June 21, 2019
This app is horrible, it fails to stay logged in so I just don't get messages anymore. I get an error that flashes by so quick you can't read it then I have to log out and log back in to get anything to work. This happens so much that it is basically worthless because I don't know when it stops working so I just don't get notifications until I manually open the app and see it won't login and go through the above process. It has been doing this for 4 months, ever since we started using it.
16 people found this review helpful
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Ruby Receptionists
June 21, 2019
Hello! We're sorry to hear you had such a bad experience with the mobile app. Can you try clearing out all Pure Chat data on your device and re-installing the app? Feel free to email us at support@purechat.com so we can troubleshoot it further.
A Google user
October 8, 2019
Had to change my review! PC kicked me out of my grandfathered account that I have had for 5 years! My response for the manager was too bad, we don't offer that to anyone now. Glad to see the one person matters. OLD REVIEW:Clean code easy to use and great features! Looking to add chat support to your site? This is the one and only! NOT ANYMORE THERE ARE TONS OUT THERE DONT USE THESE GUYS UNLESS YOURE READY TO PAY! THANKS FOR HELPING THE LITTLE GUY.
2 people found this review helpful
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What’s new

Bug fixes and improvements.

App support

About the developer
Ruby Receptionists, Inc.
developer@ruby.com
555 SE M L King Blvd Unit 105 Portland, OR 97214 United States
+1 866-611-7829