Baha Smart App

Cochlear Bone Anchored Solutions AB

About this app

Control your compatible* Baha sound processor directly from your compatible smartphone and personalise your hearing experience.
With the Baha Smart App, you can...
• Change programs on your sound processor and activate wireless streaming
• Adjust the volume and sound on your sound processor and wireless accessories
• Create Favourites
• Locate your lost or misplaced sound processor
• View sound processor status and usage
• Access support information

Note: Some features require you to log into the app using your Cochlear account details.

Support
For support on how to download and install, pair and connect or use the Baha Smart App, please visit www.bahasmartapp.com or contact Cochlear Customer Service in your country (www.cochlear.com/customer-service).

Compatibility
The Baha Smart App is verified on Samsung Galaxy smartphones and may also work on other Android smartphones. *For up-to-date compatibility information, visit www.cochlear.com/compatibility.

Ratings and reviews

It's ok. It's good at controlling volume and having your own personal settings. But it's overall retarded. Get an update on your HAs or the app itself? It completely wipes all the settings you had on there. Battery starting to get low, but is still working? It completely disconnects your HAs until you put new batteries in. Then with all of these, you have to log out and reset the entire app. But every time you log out, it completely wipes your settings. It is frustrating.

The latest version 1.1.7 downloaded and installed, and I lost all my presets. I've tried setting them up again, but after creating one I can't create another. It just modifies the one I first created. Nothing accessible on the app is at all helpful for this problem. The app is still useful but not as much as user friendly as before. App makers should ALWAYS do user testing.

I contacted Cochlear support and they couldn't help. Don't assume that just because your phone can download the app that your phone will be able to stream sound from your phone. There are very few phones that it will work with for that. I should be able to customize the background. And every time I want to change the volume I have to wait 30 or more seconds for the app to open. It also drains my phone's battery. There is no reason not to have volume control on the Baha itself like they used to.