Ciera Marshall
I've had this app for so long and it has always been easy to navigate and quick to use, but now I just stare at a loading screen. Would appreciate the issue you getting fixed. I have to unistall or force stop the app several times before I can get it to the login screen... 😩😖 I notice others having the same issue hope there is a quick resolve...
8 people found this review helpful
Computer Services Inc.
September 22, 2021
We are sorry you are experiencing this issue with our app, there was a recent update that has caused some technical issues. As always, we want your banking experience with us to be positive. Currently, deleting and reinstalling the app is the best troubleshooting method. If the issue persists, please call our Customer Support Team at 270-982-4822.
Bruce Hoskinson
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Before update i could access my account info. But since the update. It ask to for passcode to verify my phone. Once i put the code in and the submit button DOES NOT light up to click it. So, I can't access my account information. And I gone to a branch and they called I T. When this happens they want play 20 questions.
1 person found this review helpful
Damon Beckley
Ultra waste of time. Try opening app: goes to "updating" screen. Takes many tries.. have had to wait 60 mins for updating to complete. This app needs to be rebuilt to where it auto updates AT NIGHT so that when you need to do banking you can! Otherwise I can drive for 20 minutes and get to my local brach quicker than this joke tech 😅 Sincerely frustrated. I never write reviews, but this one had to take place. Note to bankers: Best price tech = get what you pay for! Your app is garbage flat out
2 people found this review helpful