![](https://play-lh.googleusercontent.com/a/ACg8ocKuOroKyp7_C9Uw2nH-pq9me0q2PMWSajVnM7jzpB76i1SCPA=s32-mo)
Dennis molchak
Easy to connect with the other person and picture quality is naturally affected due to lighting. If the room is dimly lit, it's pretty hard to see the other person. However when the room is lit well, you can see the other person just fine. And I feel like that's just naturally the case. So it's not the apps fault. All and all, it's been a pretty good experience so far. I did lose picture to the other person a few times while communicating with people and the only reason why I rated 4 out of 5.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUezxkOShObtCGugb_tB8EN386TNAOAnXgtZht8uggRU9Jx1Vw=s32)
Emily Sanders
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Useless when reinstalling. I had to remove and reinstall it on my cell phone, but though it found my backup file it insists I'm using a new phone and requires me to "scan a QR code" from my "old phone" to receive access. It's the same phone, there is nothing to scan! It doesn't provide the option for the same phone! Nor can I access my workplace's IT support as Duo disabled that option! I'm unable to get into my work email to access time-sensitive material nor contact IT!
61 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjX_IhFIXolQJxzjmOAdhSNBaLf9FuuzGNWPNAO2sMM_PdrH-Nhf=s32)
EndWRX
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App was just average, no issues what so ever on my end. However, they removed the one tap feature, where when you try to login, all you have to do is tap accept. Now, you have to type in the security code every single time you try to login, which is frankly annoying. Why remove the one tap login feature, what made the app good just went away.
39 people found this review helpful