
Kate Alexander
doesn't work. you open the main screen, hit the first button, and then it tells you "please wait" until you force close the app. there is no way I've found to fix it. I've tried Uninstaller and reinstalling as well. nothing. very poor quality. I understand the motive, but if this happens often, I don't see how it can be used.

Bridget G
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Once again the app is experiencing issues that make it IMPOSSIBLE to start a chat. When you send a message, it reads, "Error, please try again later" and kicks you out of the dialog. When you go to click on the number to call, it's improperly formatted and goes to the "Call not completed. Please check the number you are dialing and try again." I thought this app was supposed to help people in the moment? Not days later when they decide to fix things. Edit: Uninstall and reinstall done prior.
48 people found this review helpful
University of Utah Healthcare
July 2, 2020
Bridget, we are sorry you have had issues with the SafeUT app. Please send us a screenshot of the error message you are receiving so we may forward this on to our IT team. You may also email us at SafeUT@hsc.utah.edu Thanks!

A Google user
I only talked to someone for about 20 minutes, And they would send replys sounding annoyed with me. I didn't answer for 2 minutes and they said " hey it's getting late and it's about time to close the chat, text us another time" then ended the chat. I thought this app can be used 24/7? I didn't even get to talk about what was going on. Im very upset. But I have talked go some very nice people before that helped a bit.
31 people found this review helpful
University of Utah Healthcare
April 25, 2019
Hello Kortney, We apologize for your unpleasant experience. Your feedback is very important and we'd like a chance to speak with you about your experience. Please email SafeUT@hsc.utah.edu with more information and a representative will reach out to you. Thank you for bringing this to our attention.