![](https://play-lh.googleusercontent.com/a/ACg8ocKdqG9PZYLLfkEkdRfiesw4M0yMQs3f9ym7R8Z2h7sv2oVrDRXv=s32-mo)
M B
Customer service lacks! I have a common issue, with replacing a device on my list, and since I don't pay for next level customer support, they couldn't help.... I got the brush-off! So, the antivi software is good, but don't expect any help, unless u pay extra... I was told to put in a ticket for my issue.... Still no reply..... About a week. And, I put in a second ticket, after no reply on the 1st! It's good, but don't expect any assistance beyond that...
46 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXRIdiYKQCqeHIsGNagB6MsiKcZxKCL7yUgAdX8vjBVqRQdo0JL=s32)
Bill Clark (race944t)
PC version is good. Android version is awful. Android version needs to be manually started, don't forget! There is little or no feedback that the software is even running, much less monitoring sites, downloads, web pages, etc. There is also almost nil reporting on previous actions taken, no way I have found to schedule scans lime they have available on the pc version. Shall I continue. Again, I like the PC version, Android, not so much...
172 people found this review helpful
Hi Bill, thank you for the feedback! We have improvements coming for the Android application to hopefully bring it more in line with your expectations. Stay tuned!
![](https://play-lh.googleusercontent.com/a-/ALV-UjUysE1IvB1RUrYJs7pM21ibuKvv-YG7pU2bAuSN4bnEtDsWWmpwjQ=s32)
Billie Light (Pagan)
I love PCMATIC! I have had the Evergreen version for years, and have trusted PCMatic for all this time. Recently I noticed I can no longer set the app to do a automatic viral scan on my Android phone, I have tried many times to set it as my default viral scanner, but my Samsung Galaxy Note 10 is not allowing me to set it anymore. I can manually do scans, but I can never be sure if the scan is correct, it LOOKS like it's running, but I never get any feedback on my phone from them.
136 people found this review helpful