Jennifer Truskowski
This app is confusing & awful. I teach level 1 ESL to adults, and we've used the Future series for four years now. The books are great, but over the years I have never succeeded in helping my students access the digital content. This is the first year I tried accessing it myself on my phone. There are several complicated and confusing steps just to enter the access code, steps that a level 1 English learner has a snowball's chance in hell ever navigating. I finally just gave up and uninstalled.
38 people found this review helpful
krue. k.
I have tried so many times trying to access the content, and NOTHING. I had mailed customer support as well and nothing. They want my email address, username and password. My PPE app version, photo of my book cover, back cover with readable ISBN, photo of the first inner page, screenshot of the error in the app... Etc, etc. They are so unprofessional. They should cancel the app. I am not the only one having difficulties with
59 people found this review helpful