FNB Banking App

FirstRand Bank Limited.

About this app

The FNB Banking App embraces the future of help and our new look and feel will do just that
Some features to look out for:

Simple straight-forward navigation – We’ve added bottom navigation to make it easier to find what you need, when you need it.
Switch users easily – Multiple profiles? No problem! Switch seamlessly between different user profiles by selecting profiles located on the bottom navigation and then select “switch user”.
Introducing the Action Panel – Bringing your banking features front and center, like payments, transfers, my cards, and cash withdrawals.
Chat Pay – A revolutionary new feature called Chat Pay that allows you to pay any FNB customer via a simple chat, all within FNB’s secure ecosystem giving you peace of mind that the person you are paying has been verified and approved. It’s that simple.

What is Pay?
We have renamed Payments to Pay. This feature will provide you with access to categories within payments such as pay, receive, pay bills, payment settings, and payment history.

What is Secure Messaging?
Chat to other FNB/RMB customers securely on the App by granting access to your contact list. Features within Secure Messaging include Chat Pay, voice notes, attachments, share location, etc.

Ratings and reviews

I don't like the flow of the app. Back button on phone exits the app instead of just returning to previous section. The customer service line connects but nobody is there so my airtime gets used but I don't get through to talk to anyone. It's also near impossible to get through to actually speak to someone and not get an automated response. I can't use this app unless it is to check my balance so it is useless to me.

Was a good and easy app to use. Now my accounts are all piled in to one section. Clerk told me that my phone was not verified, we checked and it was verified. My accounts are all still bunched together. Also Stupid that you cant turn off the popups or whatever it is that comes up when you log in, would much more prefer to just get to my accounts when login in, instead off pressing "got it" first. Make it the user's choice

- System unavailable so often. - The app is slow. - Setting limits on virtual cards has to be done more than once to actually save changes. - Navigation in the app is so challenging. It is a labyrinth of options that are often misleading. - Turning off marketing notifications when opening the app doesn't work. I still see them every time I open the the app. - There is a delay once virtual cards have been created and it actually showing up in the list, leading to duplicates being created.

What's new

Bug fixes and performance improvements